I aim to enhance my skills, abilities, and areas of interest in detail. To be truthful and show my complete dedication to the organization. I am eager to learn and gain experience through the practical implications of my knowledge and expertise.
Overview
5
5
years of professional experience
Work History
Operations Executive
Travel Boutique online
Gurgaon
01.2024 - Current
Communicating with hotels and suppliers for booking confirmation and keeping the hotel confirmation number.
Handled and resolved pre-arrival guest queries effectively.
Gained experience in using Ozontel and CRM (Zendesk)
Internship Trainee
Thomas cook
Bangalore
06.2023 - 08.2023
Internship Trainee
Sheraton Grand Bangalore Hotel at Brigade Gateway
Bangalore
12.2019 - 03.2020
Education
MBA - Tourism and Hospitality Management
Chandigarh University,
Chandigarh
07-2024
Bachelor of Hotel and Hospitality management - Hotel and Hospitality Administration
SRM - IHM University, Chennai
12.2021
CBSE 12th - PCB
Chinmaya Vidyalaya, Bokaro Steel City, Bokaro
05.2016
CBSE 10th -
DAV Public School, Bistupur, Jamshedpur
05.2014
Skills
Microsoft word
Microsoft power point
Microsoft Excel
Accomplishments
President of college E-Newspaper (Hospitality Times).
Quintessence 2021- Two days Inter-Institutional Virtual Fest- 2nd prize in Destination marketing.
Participated in SOUTH INDIAN CULINARY ASSOCIATION,(2018)
Volunteer Experience
Volunteer in South India Chef's Association (2018).
Participated in HEALTHY LIFESTYLE FESTIVALS (No oil no boil, 2019).
Co‑organizer of Chef's Table Studio (2020)
Languages
Hindi
First Language
English
Proficient (C2)
C2
Strength
Solution oriented
Organized
Time management
Quick to Adapt
Collaborative
Timeline
Operations Executive
Travel Boutique online
01.2024 - Current
Internship Trainee
Thomas cook
06.2023 - 08.2023
Internship Trainee
Sheraton Grand Bangalore Hotel at Brigade Gateway
12.2019 - 03.2020
MBA - Tourism and Hospitality Management
Chandigarh University,
Bachelor of Hotel and Hospitality management - Hotel and Hospitality Administration