Lalit Kukreja
Technical Project Manager
Gurgaon
Summary
Instrumental Project Manager bringing 4+ years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Well-versed in cross-functional coordination in offshore/onsite model from SOW sign-off to project intake and kickoff, creating project timelines, design, development, testing (system test, integration test, performance test, UAT), dress-rehearsal (DR), production deployment planning, managing deployment dependencies, external vendor integration, operations readiness, operations handover, release and deployment, post production warranty support, retrospective and, project-invoicing.
Overview
16
16
years of professional experience
10
10
years of post-secondary education
Work History
Technical Project Manager
Amdocs
Gurgaon
06.2019 - Current
- Collaborated with business users, technical teams, testing teams and operations during kickoff meetings, joint application designing, and planning sessions to validate requirements.
- Served as technical liaison, supporting engineering, management, sales and marketing, quality assurance, operations and external vendors.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Outlined work plans, determined resources and, timelines, and generated initial budgets as part of project scope determination.
- Partnered with project team members to identify and quickly address problems.
- Communicated project plans and progress to key stakeholders and project contributors.
- Updated customers and senior leaders on progress and roadblocks.
- Managed 3 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
- Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
- Accomplished client goals by providing quality technical projects.
- Supported and executed simultaneous delivery of various business-critical features that included regulatory compliance SLAs.
- Managed design and manufacturing teams to build proprietary process equipment within aggressive cost and time constraints.
- Resolved conflicts and identified potential areas of improvement.
- Led cross-functional teams to successfully complete IT projects.
- Monitored and tracked project progress to support timely completion by enforcing established project timelines.
Software Development Team Lead
Amdocs
Gurgaon
02.2018 - 05.2019
- Managed costing of proposed development projects, incorporating input from managers to provide accurate budgeting data.
- Ensure successful and in-time delivery of development CRs.
- Handle operations support in 24*7 for these applications, production defects and Remedy tickets.
- CI/CD process adherence, SONAR improvements, JUNIT testing automation related continuous improvements were continuously adopted.
- Ensure quality adherence and work towards preventive maintenance by proactively performing RCA, LLs and have them implemented in application.
- Solicited aid from inter-departmental personnel and third-party contractors during complex projects.
- Incorporated cybersecurity priorities into development projects to reduce potential liability and increase customer security.
- Supervised work of development and system test, assigned tasks and monitored performance against targets.
Software Development Specialist
Amdocs
Gurgaon
04.2014 - 01.2018
- Established accountability for 18 different applications having legacy code, led team of 8 members, handling various technical issues being customer focal.
- Led scrum team of 11 team members, Scrum-Master coordinating User-story grooming, requirements freeze, efforts estimation, highlighting risks involved in timely manner, Coordinate quality adherence, unit testing automation compliance, code reviews, quality adherence including continuous SONAR improvements, system testing, E2E testing support
- Re-engineered existing mobile application for AT&T using ionic framework.
Senior Subject Matter Expert Analyst
Amdocs
Gurgaon
11.2010 - 03.2014
- Successfully delivered one kaizen idea to continue using legacy application for customers, by implementing backward compatibility feature of MS product thereby, preventing complete application rewriting scenario for customer.
- Improved user productivity and efficiency by 80% through system training and support.
- Delivered application maintenance, production issue fixes.
- Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features.
- Managed user accounts, permissions and group policies for optimal system security.
Subject Matter Expert
Amdocs
Gurgaon
05.2010 - 10.2010
- Production issues handling and defect fixes.
- Improved system performance by around 30% thereby eliminating operational gaps and software bugs.
- Led teams in scheduled and unscheduled equipment maintenance to optimize readiness.
Associate Software Engineer
Tata Consultancy Services, TCS
Mumbai
03.2010 - 05.2010
- Managed production support for Business objects tool.
- Delivered fixes using SQL queries to further application-business flows.
Senior Software Engineer
Larsen & Toubro (L&T) Infotech
Mumbai
11.2007 - 02.2010
- Responsible for requirements gathering for complex project with 12+ modules and developing required pl/sql constructs in projects.
- Architected DB design for complex 12 modules using DB normalization techniques to keep DB design robust.
- Developed DB objects including tables, views, and PL/SQL constructs to handle complex logic at backend thereby improving application performance.
- Worked with project manager, developers, quality assurance and customers to resolve technical design issues.
- Application development using JAVA for CITI Bank project. Delivered defect-fixes and RCA during integration and user-acceptance testing.
- Checked client code for bugs and weaknesses using approved troubleshooting methods.
Education
PGDBA - Marketing - Marketing
Symbiosis Centre For Distance Learning (SCDL)
Pune 07.2008 - 06.2012
B.Tech/B.E - Electronics/Telecommunication
Maharishi Dayanand University (MDU)
Rohtak 08.2003 - 05.2007
12th -
S.R.S Public School
Rohtak 04.2002 - 03.2003
10th -
S.R.S Public School
Rohtak 04.2000 - 03.2001
Skills
Project budget allocation
Accomplishments
- Achieved 3 successful project deliveries with great accuracy, using effective collaboration, risk assessment and timely mitigation strategy with cross functional teams in an offshore-onshore model.
- Effectively collaborated with System Integrator of parallel running program thereby ensuring no impact on either side.
- Implemented observations from project-retrospective and lessons learnt thereby achieving continuous improvements with successive project-deliveries.
Successful
Recognized Elite Expert at Amdocs
Based upon organizational needs, delivered multiple sessions on Oracle SQL and PL/SQL to internal teams in multiple batches from time to time.
Timeline
Technical Project Manager
Amdocs
06.2019 - Current
Software Development Team Lead
Amdocs
02.2018 - 05.2019
Software Development Specialist
Amdocs
04.2014 - 01.2018
Senior Subject Matter Expert Analyst
Amdocs
11.2010 - 03.2014
Subject Matter Expert
Amdocs
05.2010 - 10.2010
Associate Software Engineer
Tata Consultancy Services, TCS
03.2010 - 05.2010
PGDBA - Marketing - Marketing
Symbiosis Centre For Distance Learning (SCDL)
07.2008 - 06.2012
Senior Software Engineer
Larsen & Toubro (L&T) Infotech
11.2007 - 02.2010
B.Tech/B.E - Electronics/Telecommunication
Maharishi Dayanand University (MDU)
08.2003 - 05.2007
12th -
S.R.S Public School
04.2002 - 03.2003
10th -
S.R.S Public School
04.2000 - 03.2001
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