Lalit Kumar
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Deputy Manager – Personal loan
Axis Bank
07.2024 - Current
- Managed a dynamic sales team of eight professionals, driving personal loan business across 16 branches and exceeding daily and monthly sales targets through strategic planning and execution
- Collaborated with cross-functional teams, including operations and credit departments, to streamline loan processes and ensure seamless customer experiences while achieving organizational goals
- Conducted product knowledge sessions for branch channel teams, enhancing lead generation capabilities and strengthening partnerships by engaging with over 20 stakeholders daily
- Assisted clients in identifying and meeting their financial needs, delivering tailored solutions that improved customer satisfaction and retention
- Evaluated sales performance metrics, identified areas for improvement, and implemented process optimizations to maximize team productivity and align with corporate objectives
Marketing intern
Pratham Test Prep
04.2023 - 06.2023
- Generated over ₹5 lakhs in revenue by effectively engaging potential customers, delivering persuasive consultations, and highlighting the value of educational solutions to drive lead-to-sale conversions
- Managed branch operations for a center serving 150 students, ensuring seamless daily workflows, maintaining optimal inventory levels, and enhancing cost efficiency through effective resource utilization
- Collaborated with cross-functional teams to streamline processes, improving operational efficiency and elevating the customer experience for both students and parents
- Delivered personalized guidance to parents and students, aligning educational solutions with individual career goals, fostering long-term trust and satisfaction
- Utilized strong communication and organizational skills to counsel leads, coordinate branch activities, and optimize service delivery, contributing to the branch's overall success
Education
MBA - Marketing And Operations
FOSTIIMA Business School
04.2022 - 01.2024
B.Tech. - Computer Science Engineering
GITM
01.2016 - 01.2020
Skills
Effective communication
Advanced Excel
SQL
Power BI
Project Management
Digital Marketing
Persuasive skills
multitasking
Analytical skills
Task delegation
Positions Of Responsibility
Summer Camp Manager, Kitaab Club, 2023
- Led a team of 8 individuals in efficiently coordinating and executing diverse activities for underprivileged children at the summer camp.
- Delegated tasks to ensure smooth camp operations and create a conducive learning environment for the students.
- Reported daily progress and activities to senior management, providing comprehensive updates on camp activities and student engagement., Planned and organized activities to align with the camp's goals, fostering student growth and enriching experiences.
Certification
Data Analytics, Coursera, 2023
Extra-Curricular Activities
Volunteering, Organized and led a successful ration kit donation campaign in Delhi, providing essential supplies to over 200 families during the COVID-19 pandemic., 2020 Workshop, Participated in a workshop on Digital Marketing organized by IIM Lucknow., 2021
Timeline
Deputy Manager – Personal loan
Axis Bank
07.2024 - Current
Marketing intern
Pratham Test Prep
04.2023 - 06.2023
MBA - Marketing And Operations
FOSTIIMA Business School
04.2022 - 01.2024
B.Tech. - Computer Science Engineering
GITM
01.2016 - 01.2020