Summary
Overview
Work History
Education
Skills
Positions Of Responsibility
Certification
Extra-Curricular Activities
Timeline
Generic
Lalit Kumar

Lalit Kumar

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

2
2
years of professional experience
6
6
years of post-secondary education
3
3
Certifications

Work History

Deputy Manager – Personal loan

Axis Bank
07.2024 - Current
  • Managed a dynamic sales team of eight professionals, driving personal loan business across 16 branches and exceeding daily and monthly sales targets through strategic planning and execution
  • Collaborated with cross-functional teams, including operations and credit departments, to streamline loan processes and ensure seamless customer experiences while achieving organizational goals
  • Conducted product knowledge sessions for branch channel teams, enhancing lead generation capabilities and strengthening partnerships by engaging with over 20 stakeholders daily
  • Assisted clients in identifying and meeting their financial needs, delivering tailored solutions that improved customer satisfaction and retention
  • Evaluated sales performance metrics, identified areas for improvement, and implemented process optimizations to maximize team productivity and align with corporate objectives

Marketing intern

Pratham Test Prep
04.2023 - 06.2023
  • Generated over ₹5 lakhs in revenue by effectively engaging potential customers, delivering persuasive consultations, and highlighting the value of educational solutions to drive lead-to-sale conversions
  • Managed branch operations for a center serving 150 students, ensuring seamless daily workflows, maintaining optimal inventory levels, and enhancing cost efficiency through effective resource utilization
  • Collaborated with cross-functional teams to streamline processes, improving operational efficiency and elevating the customer experience for both students and parents
  • Delivered personalized guidance to parents and students, aligning educational solutions with individual career goals, fostering long-term trust and satisfaction
  • Utilized strong communication and organizational skills to counsel leads, coordinate branch activities, and optimize service delivery, contributing to the branch's overall success

Education

MBA - Marketing And Operations

FOSTIIMA Business School
04.2022 - 01.2024

B.Tech. - Computer Science Engineering

GITM
01.2016 - 01.2020

Skills

Effective communication

Positions Of Responsibility

Summer Camp Manager, Kitaab Club, 2023

  • Led a team of 8 individuals in efficiently coordinating and executing diverse activities for underprivileged children at the summer camp.
  • Delegated tasks to ensure smooth camp operations and create a conducive learning environment for the students.
  • Reported daily progress and activities to senior management, providing comprehensive updates on camp activities and student engagement., Planned and organized activities to align with the camp's goals, fostering student growth and enriching experiences.

Certification

Data Analytics, Coursera, 2023

Extra-Curricular Activities

Volunteering, Organized and led a successful ration kit donation campaign in Delhi, providing essential supplies to over 200 families during the COVID-19 pandemic., 2020 Workshop, Participated in a workshop on Digital Marketing organized by IIM Lucknow., 2021

Timeline

Deputy Manager – Personal loan

Axis Bank
07.2024 - Current

Marketing intern

Pratham Test Prep
04.2023 - 06.2023

MBA - Marketing And Operations

FOSTIIMA Business School
04.2022 - 01.2024

B.Tech. - Computer Science Engineering

GITM
01.2016 - 01.2020

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