LALIT MAKWANA
SURAT
Summary
Dynamic telecaller with a strong focus on customer service and problem-solving. Skilled in engaging prospects through active listening and effective communication, consistently delivering accurate product knowledge and support.
Overview
6
6
years of professional experience
Work History
telecaller
home credit pvt ltd
mumbai
01.2020 - Current
- Handled high-volume inbound sales calls, providing tailored assistance to customers.
- Engaged prospects using communication and listening techniques to foster relationships.
- Applied product knowledge to deliver accurate information, enhancing customer satisfaction.
Education
High School Diploma -
Shree Sardar Patel Madhymikshala
Sidsar Bhavnagar03-2010
Skills
- Sales strategy
- Sales forecasting
- Customer service
- Effective communication
- Problem solving
- Time management
- Active listening
Languages
English
Beginner
A1
Gujarati
Beginner
A1
Hindi
Beginner
A1
Affiliations
learning, listening, reading books, creative mind games.
Timeline
telecaller
home credit pvt ltd
01.2020 - Current
High School Diploma -
Shree Sardar Patel Madhymikshala