Lalit Mishra

• Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business
• Compiled daily sales reports, contributing to the analysis of sales trends and performance
• Addressed customer queries via phone and email, providing prompt and courteous responses
• Maintained an up-to-date knowledge of product features, benefits, and availability
• Engaged with customers through social media platforms, promoting products and special offers
• Addressed and resolved complex customer complaints to restore satisfaction and support customer loyalty
• Provided helpful, attentive sales support to generate positive customer feedback

• Advised students on course selection and academic pathways.

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• Adapted sales strategies based on customer interactions and feedback to improve results.
• Maintained records related to sales for store management.
• Attended weekly team meetings to review performance goals and objectives.
• Worked with fellow sales team members to achieve group targets.
• Tracked sales performance metrics to identify trends in market place.

• Facilitated communication between faculty members, administrators, parents, and students concerning student progress or issues affecting their educational experience.
• Advised students on course selection and academic pathways.
• Developed innovative methods for tracking student performance data and trends over time.
• Developed and facilitated workshops for students on topics such as time management, study skills, test-taking strategies, and career exploration.