Know Your Cutsomer
Lalit Mordhani
Senior Branch Manager
Guna,MP
Summary
Results-driven Senior Branch Manager experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Senior Branch Manager
ICICI Bank
Guna, MP
08.2013 - Current
- Forecasted trends and recommended improvements based on financial risk analyses.
- Created new revenue streams and recruited talented staff for branch offices.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Assessed employee performance and developed improvement plans.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Implemented service improvements to enhance sales cycle.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
Education
Bachelor Of Engineering - Computer Engineering
Mahakal Institute of Technology And Science
Ujjain 07.2007 - 06.2011
Xth - Science
Govt Excellence School
Shajapur 07.2004 - 03.2005
XII - Science
Govt Excellence School
Shajapur 07.2006 - 03.2007
Skills
Verbal and written communication
undefinedAccomplishments
- Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
- Received the “Best Branch Manager Award” for exemplary performance and recognition for handling the largest account in the company.
- Repeatedly received recognition from superiors for excellence in service.
- Collaborated with team of 15 in the development of Branch Profitability.
- Supervised team of 40 staff members.
Additional Information
Looking For opportunities in KYC and AML field to utilize my expertise earned in 9 Years Banking Field through regular analysis and monitoring of transactions by enhanced due diligence.
Interests
Anti Money Laundering
Banking
Timeline
Senior Branch Manager
ICICI Bank
08.2013 - Current
Bachelor Of Engineering - Computer Engineering
Mahakal Institute of Technology And Science
07.2007 - 06.2011
XII - Science
Govt Excellence School
07.2006 - 03.2007
Xth - Science
Govt Excellence School
07.2004 - 03.2005
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