Lalit Narayan Das
Bhubaneswar
Summary
Dynamic Senior Executive MIS with a proven track record at Curebay Technologies, excelling in dashboard reporting and business analysis. Skilled in Tally ERP9.0 and operational efficiency, I drive impactful decision-making through data reconciliation and performance analysis, enhancing overall business outcomes. A results-driven professional committed to delivering excellence.
Overview
20
20
years of professional experience
Work History
Senior Executive MIS
Curebay Technologies Pvt. Ltd.
BBSR
03.2022 - Current
- Daily Sales dashboard.
- Operation related issues resolve.
- Monthly Dashboard.
- Weekly Review Dashboard.
- Cash Reconciliation for all Clinics.
- Medicines reconciliation all clinics.
- New Project work.
- Overall Business data base with analysis and input to smooth business.
Market U&R MIS Executive
Vodafone Idea Limited
BBSR
11.2016 - 03.2022
- Segment wise customers tracking based on tariffs/products.
- Dashboards & MIS Reporting to Top Management for decision-making purpose.
- ZDC subs: Give disruptive offer to bring them back.
- Extraction of Daily Recharge Dump, segregate accordingly to categorize with Value Voucher, Top Up, RCV, FRC etc.
- Daily Tracking of Unique Recharge base of the customer.
- Check the VLR status. Find out the VLRA & VLR Gap Base, check their AON, then send the base for tele calling give them offer based on their previous usage pattern.
- Preparing the Decrement file, which contains DREC & ZDC customer base & if the DREC customer stop their Decrement, then give them extra promotional offers.
- Communication
- SMS Blast.
- OBD (Auto Dialer).
- Tele calling Base Analysis.
- USSD Script Generation.
- Segmentation & Identification of the Customer base for daily promotional activities including SMS, OBD & Tele calling.
- Extracting & Analysis of ZDC (Zero Decrement Customer) & ZRC (Zero Recharge Customer) for developing revenue model for Call center.
- Application of methods, techniques for analysis, planning, reporting primarily for generating source of revenue for call center.
Retail Sales Trainer/MIS Executive
Vodafone Spacetel LTD.
BBSR
11.2012 - 11.2016
- Extraction & Analysis of Retail Sales & service MIS.
- Played an integral part for Vodafone ROTO & GLOBAL COCO stores.
- Assigned special responsibility to monitor COCO store Cash & its reporting.
- Field Surprise visit responsibility for COCO & FOFO stores Infra Audit.
- Backend support for data Management & daily support on all field queries.
- Handle Commercial order & procurement under supervision.
- Integral Part of retail project 'SPIKE', 'ETOPUP CIRCLE MIGRATION' & 'EKYC ROLL OUT'.
- Responsible to impart Retail Sales Training for monthly Induction Batch.
- Analysis of Retail footfall & working to drive footfall at COCO stores.
- Preparation of Retail Campaign base & scheduling of SMS blast.
- Projects Handled in Vodafone:
- Digital KYC launch program & training across 36 retail touch points.
- 4 global retail touch point installation programe with timely launch.
- VPN process installation & training across 36 retail touch points.
MIS Executive
Digicall Teleservices Pvt. Ltd.
BBSR
10.2011 - 11.2012
- Looking after the MIS of the company related to AIRTEL, AIRCEL & Tata Docomo Operations project.
Warehouse TL
Onicra Credit Rating Agency of India Ltd.
BBSR
12.2009 - 09.2011
- Data warehousing management Policy of the company related to Reliance ADA Mobile India Ltd.–Prepaid & Postpaid & Virgin Mobile- Prepaid Operations project.
- Supervised Operations. Managed Back Office System, PAF Management, Scanning & Storage of Documents.
- Co-ordinate with all the Official, Sells In charges and Cluster at Orissa for smooth functioning of the project.
- Responsible for VTM audit of PAFs.
HUB TL
NSB BPO Solutions Pvt Ltd.
BBSR
06.2008 - 12.2009
- Data warehousing management Policy of the company related to Vodafone Essar Company Ltd –Prepaid & Postpaid Operations project.
- Supervised Operations, accounts and Finance for Orissa Circle. Managed Back Office System, Document audit, Quality, PAF Management, Scanning & Storage of Documents, Data Entry of PAFs and Follow-up systems.
- Co-ordinate with all the Official, Sells In charges and Distributors of Vodafone at Orissa for smooth functioning of project.
- Responsible for VTM audit of PAFs.
- Co-ordinate ADMIN requirement.
MIS Executive
NBC Pvt. Ltd, BBSR (AV Agency)
BBSR
03.2006 - 05.2008
- Handling the Aircel Color Handset Data & Release to the field for verification.
- Preparing Invoice & necessary document, tender paper.
- Vendor Management.
- Preparing Inward & Outward Bills.
Education
+ 3 Arts -
Banki College
Banki01.2007
+ 2 Arts -
Dompara Anchlika Mohavidyalay
Dompara, Orissa01.2002
H. S. C. -
Kusunda High School
Kusunda01.1999
Skills
- Accounts in Tally ERP90
- MIS reporting
- Dashboard reporting
- Business analysis
- Data reconciliation
- Operational efficiency
- Performance analysis
- Research and analysis
- Purchase & Sales Entry
- Payment Updation
- Day Book, Monthly Sales report party wise
Personal Information
Date of Birth: 06/15/84
Timeline
Senior Executive MIS
Curebay Technologies Pvt. Ltd.
03.2022 - Current
Market U&R MIS Executive
Vodafone Idea Limited
11.2016 - 03.2022
Retail Sales Trainer/MIS Executive
Vodafone Spacetel LTD.
11.2012 - 11.2016
MIS Executive
Digicall Teleservices Pvt. Ltd.
10.2011 - 11.2012
Warehouse TL
Onicra Credit Rating Agency of India Ltd.
12.2009 - 09.2011
HUB TL
NSB BPO Solutions Pvt Ltd.
06.2008 - 12.2009
MIS Executive
NBC Pvt. Ltd, BBSR (AV Agency)
03.2006 - 05.2008
+ 3 Arts -
Banki College
+ 2 Arts -
Dompara Anchlika Mohavidyalay
H. S. C. -
Kusunda High School