Lalit T
Chennai
Summary
Results-oriented professional with more than 5 years of experience in different phases of a product life. Proven expertise in product, ticket and project management A dedicated team player with strong people skill and a commitment to drive the team's success contribution in the organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Product Expert
Full Creative
Chennai
2019.04 - Current
- Proficient in creating user story, scope and requirement documents.
- Facilitated organization's requirements with the development team and ensured coordination until the project's completion.
- Resolved impediments within the team & projects.
- Acquire agile & scrum methodology and share them to the team.
- Identifying, documenting, creating tickets for both bugs & improvements using JIRA.
- Maintained a library of known bugs and their associated solutions.
- Worked closely with developers to ensure timely resolution of defects.
- Supervise essential onboarding activities and address any questions from clients.
- Performed regular checks on client's account to provide customer delight.
- Provided technical support to client's and teams encountering bugs or glitches in the web application.
- Worked with cross-functional teams to accomplish objectives.
Photographer (Freelancing)
Buxus Media
Chennai
2018.02 - 2018.05
- Coordinated and completed photoshoots for the motoring events conducted.
- Deliver quality products within deadlines established by clientele.
- Uploaded digital images for editing, archiving and electronic transmission.
Mojo Relationship Manager
Mahindra Two Wheeler
Chennai
2017.01 - 2017.06
- Recommended, selected merchandise based on customer desires.
- Developed relationships with potential buyers by answering inquiries on phone or in person.
- Conducted follow-up calls after sale to ensure customer satisfaction with purchase.
Education
B.E Mechanical Engineering -
DMI College of Engineering
Chennai2015-04
Skills
- Data Studio
- JIRA
- Research Skills
- Prioritization
- Decision-Making
- JIRA workflow
- Product management
- Client service
- Proficient typing
- Business Operations
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2
Certification
- Professional Scrum Master (PSM)
- Product Roadmapping
- Product Strategy
- Product Analytics
Accomplishments
- THE HINDU ‘Madras beats 2017’ winner.
- IDAR -A pilot film, recognized for assisting the crew with shots and equipment.
Timeline
Product Expert
Full Creative
2019.04 - Current
Photographer (Freelancing)
Buxus Media
2018.02 - 2018.05
Mojo Relationship Manager
Mahindra Two Wheeler
2017.01 - 2017.06
B.E Mechanical Engineering -
DMI College of Engineering
- Professional Scrum Master (PSM)
- Product Roadmapping
- Product Strategy
- Product Analytics
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