Lalita Sundriyal

• Managed 1400+ servers in various geographies across globe.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Established clear performance metrics for team which helped in tracking progress towards set targets effectively.
• Promoted positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Reported weekly tasks and prepared consolidated reports on (Incidents, Change, Tasks etc.) to share with all stakeholders including client
• Conducted weekly meeting with team discuss open items and further course of activities
• Proposed functional improvements in existing environment using technologies and methodologies
• Fetch out monthly capacity report for various host and storage appliances residing on different V-Center servers and share with all stakeholders.
• Implemented process improvements that led to reduced turnaround times for critical tasks without compromising quality.
• Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.

• Managed 1200+ servers across various locations in different geographies.
• Installation and configuration of ESXi servers on HP and Dell platform) Configure networking for these physical servers using Virtual Connect(HP) and BIOS(Dell).
• Build and configure infra and application Servers (VM) for production ready Server Hardening process using Nessus tool and kill all vulnerabilities before project handover.
• Patching of these ESXi servers post implementation, Host Profile creation etc.
• Update base Template as per schedule.
• Plan and configure data recovery using Site Recovery Manager Tool (SRM) for both VSphere Replication and Array Replication.
• Work experience of handling Dell Compellent 9000 storage.
• Indulge in various project activities apart from day to day build process like Consolidation and Segregation of storage and Datastores
• Building Data Recovery plan for DC and DR site using SRM using vSphere as well as Storage replication for various application servers.
• Engaged with other activities like firmware upgradation, host upgradation, Enclosure upgradation.
• Collaborated with cross-functional teams to deploy, upgrade, and maintain VMware infrastructure effectively.
• Facilitated smooth migration of physical servers to a virtualized environment, minimizing disruption to end-users and applications.

Azure

• Migration of on-premise servers to Azure cloud
• Managed and created VM on Azure cloud portal
• Re-configuring resources for existing VM in Azure infrastructure
• Backup of resources on Azure Cloud
• Enabled auto-scaling in Azure environment using automation for high resource utilization
• Implemented existing SQL licensing on SQL servers in Azure cloud.

• Managed 1000+ servers across multiple datacenters across globe.
• Building Server in VSphere infrastructure and customize them according to requirement.
• Enhanced system performance by optimizing VMware configurations and settings.
• Troubleshooting with ESXi host and VMs issues lying on these hosts and fix them.
• Educated colleagues on virtualization concepts, tools, and techniques to foster a more collaborative approach towards problem-solving within team.
• Improved data center efficiency with comprehensive virtualization solutions using VMware technologies.
• Contributed to successful completion of numerous IT projects by providing expert VMware administration support throughout all stages of planning, implementation, and post-deployment maintenance.
• Established effective monitoring and alerting strategies for early detection of potential system issues, enabling swift resolution and minimal impact on end users.
• Ensured seamless integration of new hardware and software components into existing VMware environments.
• Conducted comprehensive capacity planning to ensure adequate resources for future growth and expansion.
• Maintaining Windows legacy servers and VMware datacenter infrastructure using VMware VSphere.
  

• Managed over 10+ Server infrastructure for DC, ADC, DHCP, DNS, Print Server, VSS Server, Backup server, WSUS, ESM and SEPM server etc.
• Handling backup process on daily, weekly and monthly basis for project using NetBackup tool Worked on ESM and SEPM fix and maintaining compliance.
• Patch Management through WSUS Server every month.
• Application deployment through domain policy.
• Worked with Domain account issues and others Troubleshooting task accomplished related to DHCP, DNS, AD and other servers issues.
• Provided support and service to upcoming project set up in coordination with project team and vendors.
• Automation of administrative rights to users, closure of vulnerabilities found, taking requisite action on antivirus scans and meet compliance for various security tools SCCM, ESM etc.
• Taking care of Backup Processes run by UNIX team and maintaining logs for daily, weekly and Monthly backup.
• Worked with various up gradation activities in datacenter.
• Prepared and presented audit artifacts for project.
• Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team members.
• Spearheaded compliance efforts and developed best practices to drive continual process improvements.
• Established and managed TGIM monitoring setup responsible for monitoring and generating alerts for entire north Infrastructure includes All Servers, Switches and Routers etc. and prepared entire documentation.
• Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
• Improved system efficiency by implementing and optimizing hardware and software components.
• Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.