Laliteshwar Singh Rathore
WMS Consultant
Noida
Summary
A results-driven supply chain and logistic professional with extensive experience implementing and optimizing the Manhattan Warehouse Management System (WMS), including hands-on expertise with the latest active version. Proven track record in leading configuration, integration and end to end support across diverse industries. Well-versed in multiple functional modules including inbound, outbound, Transversal Operation, Labor Management and slotting. Adept at enhancing operational efficiency and ensuring process compliance. Eager to expand knowledge, strengthen skills, and embrace new challenges to deliver greater value in dynamic supply chain environments.
Overview
5
5
years of professional experience
Work History
WMS Consultant
Capgemini
07.2024 - Current
- Provided L2/L3 production support for Manhattan Active WMS across key modules such as Inbound, Outbound, Inventory, LMS, and Slotting.
- Monitored and resolved day-to-day operational issues, ensuring system uptime and minimal disruption to warehouse operations.
- Performed root cause analysis (RCA) and delivered timely resolutions for integration and functional issues within WMS.
- Collaborated with cross-functional teams (IT, warehouse, client-side SMEs) to troubleshoot incidents and provide quick turnaround support.
- Maintained support documentation, SOPs, and issue logs for recurring production issues and resolutions.
- Assisted in deployments, configurations, and validation during upgrades or patch releases in Manhattan Active.
- Proactively identified system bottlenecks and recommended improvements to enhance system stability and performance.
- Supported 24x7 on-call rotations for high-priority production support as part of a global support team.
Technology Analyst
Infosys Limited
03.2021 - 07.2024
- 3+ years experience on implementation and maintenance of Manhattan Wmos for Adidas across the globe.
- Providing the Production support to the Adidas warehouses.
- Gained experience in configurations of Wmos functionality as per the client requirements.
- Involved in End-to-End testing activities and deployment of customized solutions to client.
- Provided support for the implementation of new systems or changes to existing by following test plans and reporting results.
- Worked on UAT data preparation and resolved the UAT data defects in timely manner.
Education
B.Tech - Electronics and Communication
JSS Academy Of Technical Education
07-2020
Skills
WMS Tools: Manhattan WMOS 2018 Versions, Manhattan Active
Soft SkillS
Communication Skills: Clearly articulating technical issues to both tech and non- tech teams.
Problem Solving: Quickly analyzing and resolving critical incidents or bottlenecks.
Time Management: Prioritizing tickets, tasks, and SLA-driven activities efficiently.
Customer-Centric Approach: Understanding and aligning with client expectations and user needs.
Stress Management: Staying calm and focused during high-severity incident resolution.
Interests
Bike Rides, Cooking, Traveling, Writing
Accomplishments
- Successfully led my first project with zero escalations and a smooth closure.
- Received appreciation and an award from both the client and Infosys for my exemplary performance.
Appreciation Certificate From Infosys
Timeline
WMS Consultant
Capgemini
07.2024 - Current
Technology Analyst
Infosys Limited
03.2021 - 07.2024
B.Tech - Electronics and Communication
JSS Academy Of Technical Education
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