Bike Rides, Traveling, Cooking, Writing
Laliteshwar Singh Rathore
WMS Consultant
Noida
Summary
A results-driven supply chain and logistic professional with extensive experience implementing and optimizing the Manhattan Warehouse Management System (WMS), including hands-on expertise with the latest active version. Proven track record in leading configuration, integration and end to end support across diverse industries. Well-versed in multiple functional modules including inbound, outbound, Transversal Operation, Labor Management and slotting. Adept at enhancing operational efficiency and ensuring process compliance.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
WMS Consultant
Capgemini
07.2024 - Current
- Providing L2/L3 production support for Manhattan Active WMS across key modules such as Inbound, Outbound, Inventory, LMS, and Slotting.
- Monitoring and resolving day-to-day operational issues, ensuring system uptime and minimal disruption to warehouse operations.
- Performing root cause analysis (RCA) and deliver timely resolutions for integration and functional issues within WMS.
- Collaborating with cross-functional teams (IT, warehouse, client-side SMEs) to troubleshoot incidents and provide quick turnaround support.
- Maintaining support documentation, SOPs, and issue logs for recurring production issues and resolutions.
- Assist in deployments, configurations, and validation during upgrades or patch releases in Manhattan Active.
- Proactively identified system bottlenecks and recommended improvements to enhance system stability and performance.
- Supporting 24x7 on-call rotations for high-priority production support as part of a global support team.
Technology Analyst
Infosys Limited
03.2021 - 07.2024
- 3+ years experience on implementation and maintenance of Manhattan WMOS for multinational sportswear company across the globe.
- Provided the Production support to the warehouses.
- Gained experience in configurations of WMOS functionality as per the client requirements.
- Involved in End-to-End testing activities and deployment of customized solutions to client.
- Provided support for the implementation of new systems or changes to existing by following test plans and reporting results.
- Worked on UAT data preparation and resolved the UAT data defects in timely manner.
Education
Electronics and Communication
JSS Academy Of Technical Education
Noida, India 04.2016 - 01.2020
Skills
- Manhattan WMOS 2018 Versions
- Manhattan Active
- SQL
- Postman
- Jira
- Service-Now
Achievements And Certifications
Appreciation Certificate From Infosys
- I successfully led my first project with zero escalations and a smooth closure, earning appreciation and an award from both the client and Infosys for my exemplary work.
Capgemini Issued Manhattan Active Certification.
Interests
Timeline
WMS Consultant
Capgemini
07.2024 - Current
Technology Analyst
Infosys Limited
03.2021 - 07.2024
Electronics and Communication
JSS Academy Of Technical Education
04.2016 - 01.2020
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