Lalit G

An astute, result oriented & dynamic professional with 18+ years of experience in the areas of Digital Transformation, IT Strategy, IT Operations, Cyber Security, Infrastructure, Robotic Process Automation, Cloud Deployments, Application Support, AI, ML, Disaster Recovery, IT Service Management, End User Support, Remote Support, ERP, CRM, Contact Center Technology, Global NOC, Program Management, Service Delivery, Governance, Risk, Control, Audits, Compliance. Proficient in leading large Teams across the regions, Supplier sourcing across geographies for delivering successful Transformation Programs & Manage Large Scale Operations. Possess excellent interpersonal, communication & organisational skills providing quality customer services, targeting customer satisfaction, retention, and customer relationship management.