To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.
Overview
1
1
Language
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Manager
PWT Diet Products Private Ltd
Gurgaon, Haryana
07.2014 - 04.2020
Assess local market conditions and identify current and prospective sales.
Direct all operational aspects including sales & distribution operations, customer service and administration.
Manage budget and allocate funds appropriately.
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
Address customer and employee satisfaction issues promptly.
Network to improve the presence and reputation of the branch and company.
Handling all retail business and collaborating with the different ecommerce websites for the sales growth and managing to get the revenue from their platform also.
Keeping good cordial relationships with customers.
Visiting customer for understanding their needs, and for increasing the efficacy of their product.
Agreeing sales, prices, contracts and payments.
Meeting sales targets.
In the Year 2017-2018 we achieved a sales growth of 15%.
Promoting new products (FMCG products) and any special deals.
Advising customers about delivery schedules and after-sales service.
Recording orders and sending details to the sales office.
Well versed with Import Export documentations and compliances.
Preparation of export documents, commercial invoice and packing list for custom documentations and coordination with service provider and customer for the shipment.
Arrange timely delivery of goods via export to client as committed on time.
Trainee
Synergy Property Development Pvt Ltd
Gurgaon, Haryana
04.2014 - 06.2014
Industrial Trainee
Perfect Eng. Components (P) Ltd
Manesar, Haryana
07.2012 - 01.2013
Education
Bachelor of Engineering Technology - Mechanical
Manav Rachna International University, Faridabad
08.2009 - 07.2013
Secured 70%
Former Student Member of ASME
Appreciation Certificate from ISTE
Participated in One day Training in NPTI Programme