Technical Analyst / IAM Engineer / Identity & Access Administrator
Wipro Limited (Client: Colgate Palmolive)
Mumbai, India
12.2020 - 07.2024
- - Administered and secured Active Directory for over 500+ global users, managing identity lifecycle, group policies, and access controls for least privilege.
- - Engineered and maintained Okta Identity Cloud for SSO and MFA, enhancing user experience and mitigating unauthorized access.
- - Managed user provisioning and de-provisioning across critical enterprise applications (e.g., SAP CRM, Orchestrator), ensuring strict IAM compliance.
- - Configured and supported secure remote access solutions, including Cisco AnyConnect and Palo Alto Global Protect VPNs, for distributed teams.
- - Collaborated with IAM governance and security teams on quarterly access certification campaigns, investigating and remediating access conflicts.
- - Developed comprehensive IAM documentation, improving operational efficiency, knowledge transfer, and audit readiness.
- - Provided Level 2 technical support, resolving complex identity and access-related incidents within defined SLAs.
