Knowledgeable Technical Specialist successful at setting up servers, desktops, laptops and mobile devices. Trains users and configures protocols to maximize security, usability and performance. Offering [Number] years of IT experience.
Overview
6
6
years of professional experience
Work History
Technical Specialist
EDUWEB VISION PVT.LTD
03.2018 - Current
Improved system efficiency by optimizing software configurations and troubleshooting hardware issues.
Streamlined technical workflows for enhanced productivity through the implementation of automation tools.
Reduced downtime by proactively identifying potential network problems and implementing corrective measures.
Enhanced data security, implementing rigorous backup procedures and disaster recovery plans.
Provided exceptional customer support, resolving complex technical issues with effective communication skills.
Conducted thorough system analysis, identifying opportunities for performance enhancements and cost savings.
Trained users on desktops, laptops and mobile devices.
Developed internal best practices, resources and training materials to support IT staff in corporate performance improvement initiative.