LALIT SHARMA

• Designed and implemented the QA Test Strategy & Governance model, improving efficiency and test coverage
• Contributed to the implementation of the SAFe Agile Release Train model, ensuring seamless coordination across multiple teams and aligning testing efforts with enterprise-level Agile practices
• Implemented the Functional Point Analysis (FPA) framework, enhancing test estimation accuracy and project planning
• Revamped the Bugs and Story workflow in JIRA, optimizing defect tracking, Agile workflows, and field configurations
• Worked on X-ray (test case repository tool) to manage, organize, and optimize test cases for improved test coverage and traceability
• Led end-to-end QA lifecycle (STLC) management across Web, API, and Backend testing projects
• Spearheaded hiring, appraisals, and talent development, successfully maintaining the QA team's attrition rate below 10% and employee engagement score above 70%
• Defined test execution strategies, ensuring optimal coverage and efficiency
• Managed healthcare testing projects, working with HL7, FHIR, CDA, BulkFHIR, Health & Care US Benefits, and AWS-based solutions
• Worked on CI/CD pipelines (Jenkins, Kafka Streaming) to enhance test execution speed and reliability
• Data validation in SQL, NoSQL, Snowflake & generating Sigma Dashboards
• Utilized Grafana for monitoring system performance and debugging production issues
• Managed test activities using JIRA, X-ray, Confluence, and TFS to track project progress and documentation.

• Deep understanding of current and future client needs.
• Act as a strategic business partner for onshore and offshore stakeholders.
• Support the team in requirement understanding and proactively address potential questions.
• Assist the team in identifying workarounds for complex scenarios.
• Oversee pre-UAT, UAT, and pre-live checks; support the data load process by preparing the team to test with live data.
• Drive project closure discussions and ensure smooth transitions.
• Manage a learning and best practices repository for continuous process improvement.
• Identify and implement automation for configuration and testing, improving efficiency in implementations.
• Organize project-related meetings, follow up on action items, and document clear minutes.
• Own communication for assigned projects/clients; proactively update stakeholders on status, development changes, scheduling, and quality goals.
• Responsible for developing the team’s capabilities and competencies beyond baseline requirements.
• Mentor and develop the next generation of pod leads.
• Manage training and onboarding for future team members.
• Ensure process discipline in all projects.
• Maintain the project compliance dashboard.
• Prepare and track the Release Metrics Scorecard.
• Liaise with regional leaders to enhance the overall delivery model.

• Take full ownership of assigned projects and ensure their successful completion.
• Develop and document the Test Strategy & Test Plan for releases, covering testing scope, high-level test approach, test goals, and test objectives.
• Maintain the Requirement Traceability Matrix for both new and existing requirements.
• Actively participate and contribute to the Assess-Deploy-Communicate Framework.
• Oversee the Master Test Plan, Level Test Plan, and Test Execution, including but not limited to Regression Testing, Performance Testing, Smoke Testing, and Integration Testing.
• Assess the impact areas of new requirements and enhancements, ensuring smooth integration.
• Analyze defects/bugs and assign them to the appropriate iteration for resolution.
• Proactively assess and mitigate project risks.
• Monitor project progress and provide timely status reports to all stakeholders.
• Contribute to product development and improvement efforts for the Governance Portal.
• Align testing activities with the organization’s strategic goals while optimizing portal efficiency.
• Ensure the team adheres to best practices for Test Execution.
• Possess in-depth knowledge of all functional areas of the Protiviti Governance Portal.
• Organize and lead team meetings and huddles to ensure smooth collaboration.
• Assist in developing training plans for new recruits and conduct training sessions.
• Actively participate in the recruitment process, including conducting QA interviews.

• Awarded Eagle Squad Award and Feather in the Cap Award for outstanding contributions
• Led test planning and execution for enterprise applications, ensuring regulatory compliance.

• Gathered requirements from clients and conducted breakpoint analysis to assess requirement feasibility.
• Developed test plans, including test case design, test strategy, and execution planning, ensuring maximum test coverage.
• Coordinated testing efforts and allocated resources across different modules to optimize execution speed.
• Prepared detailed Impact Analysis documents for system modifications and enhancements.
• Authored technical specifications and design documentation to support development teams.
• Extensive experience in writing test cases, executing tests, and analyzing results to ensure quality assurance.
• Performed data validation, defect tracking, and test result analysis, providing regular status updates.
• Experienced in full implementation lifecycle, from initial requirement gathering to deployment (SDLC lifecycle).
• Proficient in manual testing methodologies, ensuring software quality through structured testing approaches.
• Expertise in Regression Testing & User Acceptance Testing (UAT) to validate functionality and user experience.
• Strong understanding of Defect Management Life Cycle and Software Development Life Cycle (SDLC) methodologies.
• Hands-on experience with defect tracking systems and test case management tools for efficient testing processes.
• Proficient in testing Web, GUI, Database, and Mainframe applications, ensuring end-to-end validation.
• Extensive experience in front-end and back-end testing, ensuring application stability and reliability.

• Provided network operations support and troubleshooting for telecom and IT infrastructure.