. Lalngaihdamnahlui
Food & Beverage Associate
Mizoram
Summary
Friendly and approachable, with positive attitude perfectly suited for customer service. Capable of enhancing customer experiences and maintaining high service standards.
Proactive and goal-oriented professional with excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Food and Beverage Associate
Jw Marriott Mumbai,Sahar
10.2024 - 10.2025
- Consistently delivered high-quality food and beverages to guests, resulting in increased repeat business.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
Food & Beverage Associate
Marriott Hotel & Convention Centre
07.2023 - 10.2025
- Efficiently handled customer complaints by swiftly addressing issues and offering appropriate resolutions to maintain loyalty among patrons.
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
Education
Associate of Arts - Arts Education
Mary Jones Higher Secondary School(NIOS)
Aizawl ,MizoramHigh School Diploma - Arts
Ramhlun South High School
Aizawl,MizoramSkills
Guest services
Teamwork and collaboration
Time management
Multitasking Abilities
Adaptability and flexibility
Timeline
Food and Beverage Associate
Jw Marriott Mumbai,Sahar
10.2024 - 10.2025
Food & Beverage Associate
Marriott Hotel & Convention Centre
07.2023 - 10.2025
Associate of Arts - Arts Education
Mary Jones Higher Secondary School(NIOS)
High School Diploma - Arts
Ramhlun South High School