Lavanya S

Senior associate

BMC software

05.2018 - 10.2022

S Control-M Automation Tool
Hands on experience on Control-M Scheduling concepts like creation, uploads, calendars, conditions, adding resources
Performing analysis on scheduling issues and resolving the same as part of daily work
Hands on experience on reviewing/validating the changes
As a part of 24
7 application support I am responsible for Incident Management and change management
Creating the new folders under Applications in Control-M
Performing one- time requests like order & run, triggering the jobs forcefully
Working on incidents on daily basis and provide the resolution for uninterrupted client services
Forecasting the workflow for the Future Dates
Having worked on ticketing tools like service now, JIRA
Having knowledge on creating workload policies and having knowledge on Peer review
Having basic knowledge on Unix commands
Having basic knowledge on Autosys
Checking and manage the status of servers, agents
Assign the changes as per the shift schedules and as per the change types
And Problem Management
Mainly responsible for scheduling the batch jobs, like OS, SAPPR2, SAP R3, BIM, Sleep, File watcher, SFTP Job’s control-m jobs for automated executions
Creating the calendars, marking the calendars, and uploading the calendars application and country wise based on Client’s requirement into the Control-M
Creating the new jobs/modifying the existing jobs/deleting the jobs in production and test environment
To make sure that the production applications are up and running
Having knowledge on fetching the logs from server through CyberArk
Having knowledge on updating the calendar’s
Have joined bridge calls for fixing production issues
Attend shift turnover meeting(s) to review and analyze turnover information, both written and verbal, from onsite/offsite Control-M operational staff
Prepare, review, and correlate information to staff at turnover
Answer questions as needed.