Lavanya CG
Senior system engineer
Coimbatore
Summary
Experienced Senior System Engineer with a strong background in Control-M Administration. Utilized Control-M to design, implement, and manage complex job scheduling workflows for multiple business-critical applications, ensuring SLA adherence. Proficient in Jenkins production, job testing, and troubleshooting. Skilled in Control-M agent installation, upgrading, and mass job modification
Overview
4
4
years of professional experience
2020
2020
years of post-secondary education
3
3
Certifications
Work History
Senior System Engineer
Cognizant Technology Solutions
05.2021 - Current
- Provided senior-level Production Support for mission-critical applications, ensuring system availability and optimal performance
- Specialized in BMC Control-M for job scheduling, monitoring, and troubleshooting
- Optimized workflows, reducing job run times by 20% and increasing system efficiency
- Performed regular maintenance and support activities, including Linux server installation and patching
- Developed and maintained Shell Scripts to automate repetitive tasks and enhance system efficiency
- Supported Informatica workflows, ensuring seamless integration and smooth operation of ETL processes
- Monitored Jenkins pipelines, identified failures, and sent detailed reports to the business unit to ensure transparency and timely resolutions
- Conducted smoke tests to verify system functionality after deployments or changes
- Collaborated with cross-functional teams to resolve critical production issues within strict SLAs, minimizing downtime
- Earned recognition for achieving zero escalations through proactive monitoring and resolution of issues
Subject Matter Expert
Chegg
12.2020 - 02.2022
- Mentored junior team members, contributing to their professional growth and development.
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
- Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
Education
Bachelor of Science - Computer Technology
Bharathiar University
Coimbatore03-2020
Skills
BMC Control-M
undefinedCertification
ITIL
Accomplishments
- "Doing the Right Thing, the Right Way" Award, Cognizant, 02/01/23, Recognized by Home Manager for outstanding performance and achieving zero escalations in production support.
- Workflow Efficiency Improvement, Spearheaded a process overhaul in Control-M, resulting in a 25% reduction in system errors.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior System Engineer
Cognizant Technology Solutions
05.2021 - Current
Subject Matter Expert
Chegg
12.2020 - 02.2022
Bachelor of Science - Computer Technology
Bharathiar University
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