Saravanasanthosh S J

I am a seasoned IT professional with over 8+ years of experience in System Management, specializing in Control-M Scheduler & Operator, SAP Logon Monitoring, Unicenter Scheduler & Operator, and Mainframe Console Operations. I lead teams in multi-client environments, ensuring all workload requirements are met effectively and efficiently. My roles have consistently involved project leadership, handling technical operations, and implementing scheduling strategies, which contribute significantly to successful project outcomes.

Microsoft Certified Azure Fundamentals (No expiry)

BAU & N+1 Project, KYNDRYL                                                                  

Client: EY

Role: Technical Lead
Execution: Control-M Admin (L1), Scheduler & Operator
Technology: Control-M (v9.0), SAP Logon and Service now
Responsibilities:
• Implementing the L1 Admin, Scheduling and Operational activities for more than 100 applications consists of 35k jobs, around 3K Folders with 4 regions for PROD/DEV environments.

• Performing the L1 Admin tasks such as Verifying the agents, activating and deactivating the Server/Connection profiles, Creating shout destination,Creating the node groups, Updating the Owner id password.

• As a Scheduler, Designing, Automating, Deleting, Modifying the different type of jobs (such as OS Jobs, SAP Create/Copy mode jobs, SAP Symphony jobs, SAP Businesswarehouse jobs, Database jobs - Stored procedures, SQL SSIS package, File watcher jobs, Backup jobs and Azure ADF jobs etc;), Exporting the jobs from DEV into PROD env and creating the calendars.

• Being an Operator, Time to time monitoring the Critical AP, EU and AM batches; Doing the operational actions; Monitoring the alerts/failures, escalating abends and performing maintenance.

• As an SAP Logon Monitoring Operator, End to end monitoring the batch jobs front end in SAP/back end in Control-M and performing the live actions in SAP.
• Working on the 'n' number of CR, SCTASKS, INC, INC-Tasks and CTASKS ensuring SLAs were consistently met.
• Preparing the Shift assignments, Prioritizing& Assigning the tasks for day, taking care of the TO updates and performing on-call management during non-business hours.

Direct Energy Project, ACCENTURE                                                                

Client: NRG

Role: Shift Lead
Execution: Control-M Scheduler & Operator, SAP Logon Monitoring
Technology: Control-M (v9.0), SAP logon, Service Now
Responsibilities:
• Led the implementation of Control-M, managing the Scheduling & Operational activities for 25K jobs across 85 applications for Prod/Dev environments.
• Creating various types of Control-M jobs such as SAP copy & create mode jobs, Parent/Spawn jobs, Database copy & create mode jobs, Parent/Spawn jobs, Databases, File Watcher jobs, OS jobs.
• End to end monitoring the Critical batch process (Scheduled task like Billing, Invoicing, Bill Print, Dunning and Payment etc.), Monitoring the alerts/failures notified to the application teams, Providing inputs to the Nightly batch report, daily Corporate & Retail Abend report.
• Working on CHG for jobs creation/deletion and INC tickets for Designed and automated workflows, scheduling issues, changing the job attributes as per user defined.
• Outage handling and maintenance.
• As part of the year end process, Creating Calendars & upload same.

Royal Sun Alliance Insurance Co, CGI

Client: RSA
Role: Production Control Support
Execution: Mainframe Console Operator
Technology: TSO, MVS Console, ITSM ticketing
Responsibilities:
• As a Mainframe Console Operator, Monitoring the jobs in Jobtrac & SDSF; performing the operational requests (such as Submit, Purge, Cancel, Hold, Add, etc.,); 

• Doing the activities like copy, delete and rename on members in data set library; Updating the date cards; Checking the CICS regions, Starting the Huon batches via command in MVS Console; tracking the batch processing in Jobtrac and SDSF, bringing up the CICS regions after Huon batch completes.

• Monitoring the alerts in MVS Console, Logging the tickets for failures & Fixing the JCL as per the user requirements.
• Performing Pre/Post-promote activities and supporting into Pre-IPL activities by stopping the jobs.
• Working into ‘nʼ of the Workorders for performing BMT, SPUFI, PFIX, UFIX and Ad hoc job runs requests.
• Checking the BMC status, Web business pages and Business claim fusion after all the HUON/MI batches done.

BELL, CGI

Client: BELL
Role: Production Support
Execution: Unicenter Scheduler & Operator
Technology: Unicenter, ITSM
Responsibilities:
• Supporting 25 applications which contains 1.2 K jobs for Production/Test environment.
• As an Unicenter Scheduler, Creating OS jobs (which are running on multiple platforms including, MSSQL, Windows and UNIX); Activating/Deactivating the jobs; Modifying the job fields, and deleting the jobs.
• As an Unicenter Operator, Monitoring the jobs; Raising the P2, P3, P4 tickets for the job failures based on the priority and logging a call into application teams; Performing the operations such as Force, Hold, Cancel and Restart, etc.; and doing the ad hoc requests.
• On daily activities such as Ensuring the Production batch schedules start/Complete on me and within SLA's,
• Monitoring the alerts console, sent the batch/abend report after new day process.
• Working on CRQ, Work Orders & INC tickets.
• On Weekly, Performing the Max-Paging and weekend maintenance on test and prod environment.

Reliant Infra Support, ACCENTURE

Client: NRG
Role: Production Support
Execution: Control-M Scheduler & Operator, SAP Monitoring
Technology: Control-M (v9.0), Service Now, SAPlogon 740
Responsbilities:
• Creating, Scheduling, modifying, testing and monitoring the 20K jobs under 2K Folders on Production/Test
environment for 55 Critical applications.
• Working on CR for Creating/deleting the different types of the jobs (E.g., OS jobs, SAP Copy-Create Mode jobs, Parent/Spawn jobs, File Watcher jobs etc) and modifying the jobs as per user requirements.
• Monitoring the batch jobs such as both front end in Control-M and back end in SAP, performing ad hoc requests submitted by the user, Preparing the reports based upon the batch completion.

• Monitoring the Alerts/Failures & notifying to the respective application teams based on it.
• Performing weekend maintenance every week on Dev/Prod environment.
• Handled month end closings, Quarter end closings, Yearend closing by executing ad hoc jobs and interfaces as requested by different SAP users.