Lavanya Kapoor
Meerut
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
year of professional experience
13
13
years of post-secondary education
Work History
Sales Manager
Meerut Stores
Meerut
07.2024 - 07.2025
- Collaborated with team members to identify market trends and customer needs.
- Gathered feedback from customers to improve service quality and sales processes.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
Education
St.Mary's Academy - Commerce
Senior Secondary School Graduate
03.2012 - 03.2024
Aviation And Hospitality
Frankfinnn Institute of Airhostess Training
06.2024 - 07.2025
Skills
- Good communication Skills
- Customer Service
- Hospitality
- Active listening
- Leadership
- Sales forecasting
- Problem solving
- Customer relationship management
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Accomplishments
- Gold Medalist – 3km City Race, Meerut,2023
Secured 1st place among city-wide participants in a competitive 3km race, demonstrating dedication, physical endurance, and strong time management. - Winner - World of talent season 6. Pragati Maidan, New Delhi,2022 Secured 1st place in Modelling (Fashion Walk) competition as a Show Stopper.
Hobbies
- Running
- Photography
- Cooking
Timeline
Sales Manager
Meerut Stores
07.2024 - 07.2025
Aviation And Hospitality
Frankfinnn Institute of Airhostess Training
06.2024 - 07.2025
St.Mary's Academy - Commerce
Senior Secondary School Graduate
03.2012 - 03.2024