Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Invoice Upload: Captured invoices in SAP Concur through various methods, ensuring compliance with client-specific submission formats.
Client Instruction Verification: Reviewed and adhered to client instructions for each invoice, ensuring all requirements were met before processing.
Workzone Reference: Utilized Workzone to access relevant documentation and guidelines, ensuring alignment with client expectations during the capturing process.
Data Validation and Approval: Conducted thorough validation of invoice details against client instructions, facilitating smooth approval workflows and timely processing.