Mohammed Moiz
Logistic Operation
Bangalore
Summary
Logistics Operation Administrator
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant
information to all major internal customers and stakeholders. Accustomed to working with multiple
entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works
quickly and maintains focus while providing top-notch customer service.
Overview
9
9
years of professional experience
13
13
years of post-secondary education
Work History
Logistics Operations cum Admin
Alaxa LLC
03.2021 - Current
- Conducted research to address shipping errors and packaging mistakes
- Plan shipments based on product availability and customer requests
- Monitored and complied with strict budgets by negotiating freight in alignment with needs and specifications
- Coordinate our supply chain procedures to maximize quality of delivery
- Kept corporate departments and customers updated on critical shipments
- Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals
- Worked with vendors to schedule daily pickups and weekly deliveries
- Prepared updated shipment reports for executives and clients
- Maintain updated records of orders, suppliers and customers.
Assistant Operations Manager
Nowapps Technologies Pvt Ltd
Bangalore
09.2020 - 03.2021
System Admin
S CADAMBI Group of Institutions
Bangalore
08.2017 - 03.2019
- Responsible for monitoring & fixing system related Hardware & Software issues
- Upgrading modules in the server through
- SQL data base and Publishing
- Maintenance reports & Stock Inventory
- Fixing network issue
- Cloning OS in the Smart Board
- Creating Id's in Active directory and giving access to the tool in server 2003 to access the smart class application.
Business Planning Analyst
Hewlett Packard Enterprise
Bangalore
02.2016 - 07.2017
- Responsible for real-time monitoring and productivity of Call Center staff
- Analyzing, organizing, monitoring and Scheduling in
- Verint tool, activities to assist operations in ensuring optimal service levels and response time, objectives are met
- Getting engaged with IT team related to
- CMS issues, Publishing reports on Schedule
- Adherence, Productivity, Utilization,
- Login/Logout on
- Intraday/Daily/Weekly/Monthly
- Maintaining attendance tracker and creating incident ticket in service now tool on Hardware and software issue providing resolution through call/Email or Chat.
Assistant Operations Manager
Nowapps Technologies Pvt Ltd
Bangalore
01.2021 - 01.2003
- Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels
- Enhanced employee management by developing schedules, tracking time and administering payroll
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer
- Coordinated with General Manager in different operational issues and promotional activities
- Reduced store's shrink 40% by limiting operational losses and adding more than per year in operating profit margin
- Implemented employee safety initiative with [Number]% injury rate for over [Number] years
Quality Analyst
Hewlett Packard Enterprise, Netconnect Pvt Ltd
01.2020 - 01.2003
- Call and Case auditing, Coaching and
- Feedback, Employee Training,
- Process Improvement, Auditing L1 cases and ensuring documentation adheres to
- Quality Guidelines
- Platform used sales force dot com &
- Impact tool
- Used MS PowerPoint to create presentations, flowcharts and graphs detailing data analysis.
System Admin
Educomp Solution Pvt Ltd
Bangalore
01.2016 - 01.2001
- Responsible for monitoring & fixing system related Hardware & Software issues, Upgrading modules in the server through SQL and Publishing Reports
- Sever Maintainer, Updating Modules,
- Creating ID” s, Install software, Hardware
- Maintainer, Training Staff & New hires
- Created patches and solutions to fix bugs in existing applications.
Education
Diploma - Electronics & Telecommunication, Electrical, Electronics And Communications Engineering
Adarsha Polytechnic
06.2009 - 07.2019
Bachelor of Computer Applications (BCA) - Computer Science
Dr CV
06.2013 - 07.2016
High School Diploma - undefined
Sree Veerendra Patil PU College
Skills
Windows Serverundefined
Timeline
Logistics Operations cum Admin
Alaxa LLC
03.2021 - Current
Assistant Operations Manager
Nowapps Technologies Pvt Ltd
01.2021 - 01.2003
Assistant Operations Manager
Nowapps Technologies Pvt Ltd
09.2020 - 03.2021
Quality Analyst
Hewlett Packard Enterprise, Netconnect Pvt Ltd
01.2020 - 01.2003
System Admin
S CADAMBI Group of Institutions
08.2017 - 03.2019
Business Planning Analyst
Hewlett Packard Enterprise
02.2016 - 07.2017
System Admin
Educomp Solution Pvt Ltd
01.2016 - 01.2001
Bachelor of Computer Applications (BCA) - Computer Science
Dr CV
06.2013 - 07.2016
Diploma - Electronics & Telecommunication, Electrical, Electronics And Communications Engineering
Adarsha Polytechnic
06.2009 - 07.2019
High School Diploma - undefined
Sree Veerendra Patil PU College
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