Lavanya Singh
Data Scientist
Chandigarh
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Affiliate Network Manager
Affilidok
Chandigarh
10.2022 - Current
- Resolved problems, improved operations and provided exceptional service.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed team communications and information for meetings.
- Created plans and communicated deadlines to complete projects on time.
Affiliate Account Manager
vCommission Media Pvt. Ltd.
Mohali
04.2021 - 08.2022
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Delivered services to customer locations within specific timeframes.
- Actively listened to affiliates' requests, confirming full understanding before addressing concerns.
- Improved operations through consistent hard work and dedication.
- Used Microsoft Excel and other software tools to maintain data and other communications.
Costumer Service Associate
Amazon Development Center
Chandigarh
08.2019 - 04.2021
- Developed and actualized customer service initiatives to decrease wait times.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Responded to customer chats and emails to answer questions about products and services.
- Resolved concerns with products or services to help with retention and drive sales.
Education
Secondary School -
Delhi Public School
Chandigarh 03.2013 - 03.2014
High School Diploma -
GMSSS-33
Chandigarh 03.2015 - 05.2016
Bachelor's in Computer Applications -
Panjab University
Chandigarh 09.2016 - 12.2019
Post Graduation Diploma - Computer And Information Sciences
Panjab University
Chandigarh 12.2019 - 09.2020
Skills
Managerial skills
Networking skills
Critical Thinking
Dependable and Responsible
Teambuilding
Active Listening
Timeline
Affiliate Network Manager
Affilidok
10.2022 - Current
Affiliate Account Manager
vCommission Media Pvt. Ltd.
04.2021 - 08.2022
Post Graduation Diploma - Computer And Information Sciences
Panjab University
12.2019 - 09.2020
Costumer Service Associate
Amazon Development Center
08.2019 - 04.2021
Bachelor's in Computer Applications -
Panjab University
09.2016 - 12.2019
High School Diploma -
GMSSS-33
03.2015 - 05.2016
Secondary School -
Delhi Public School
03.2013 - 03.2014
Hobbies
- Volunteering
- Cooking
- Swimming
- Arts
- Yoga
Hobbies
- Volunteering
- Cooking
- Swimming
- Arts
- Yoga