Lawrence Prashanta Gomes
Kolkata
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Business Analyst
MFX Infotech Pvt LTD
Bangalore
04.2022 - Current
- Project Name : PAS- Personal Umbrella Billing Application as B. A.
- Technology : Hudson Portal of portals.
- Process Type : Agile scrum process.
- Team Size : 3
- Conducted meetings with key business stakeholders to collect information on business processes and user requirements.
- Analyzed open ticket enhancements, backlog, and test data to provide QA team with insights.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Analyzed key aspects of business to evaluate factors driving results and summarized into visual aids.
- Executed analysis of risks and identified risk mitigation strategies.
- Performed gap analysis to identify areas of improvement.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Collaborated with stakeholders to define project objectives and criteria.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Provided technical support for troubleshooting analytics and reporting issues.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Collaborated with stakeholders to identify business needs and data sources.
QA Test Engineer
MFX Infotech Pvt LTD
Bangalore
01.2021 - 03.2022
- Project Name : PAS- Personal Umbrella Billing Application.
- Technology : Hudson Portal of portals.
- Process Type : Agile scrum process.
- Team Size : 3
- Secured and allocated resources to manage planning and operations in testing cycle.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Scheduled available resources to conduct assessments and prototype testing.
- Reviewed, evaluated, and identified requirements for testability.
- Hudson Billing Application provides the ability to process and track receivables and Payables for all Hudson P&C Insurance Business.
- Hudson billing systems prepares, distribute, and administer the Payment and Collection of Premiums from Hudson P&C insurance products.
- Key functions include the ability to define, Payment Plan, calculate payments, track payments and collections, manage the accounting process, and process NSF and Cancellation.
- Application also has the ability to work as an individual component that can be integrated with other systems such as policy administration, accounting, reporting systems, etc.
- The key features of Hudson Billing Application Includes:
- Direct Bill and Agency Bill Support
- Invoice Generation Capabilities
- Cash Payment and Disbursement Processes
- Check Issuance and Reconciliation
- NSF and Reallocation facilities
- Journal Entry
- Report Generation
- Roles and Responsibilities –
- Write/review/execute test cases.
- Performing smoke testing, functional testing, integration testing, system testing, regression testing.
- Performing exploratory testing.
- Writing test plan.
- Reporting defect using defect tracking tool in both JIRA as well as AzureDevOpps currently.
- Handling exceptions in an efficient way within the stipulated time frame.
- Understanding requirement and then identifying scenarios.
- Preparing and updating STCM.
- Attending daily standup meetings.
- Giving KT to new joiners.
QA Test Engineer
MFX Infotech Pvt LTD
Bangalore
01.2021 - 03.2022
- Project Name : PAS- Personal Umbrella Application.
- Technology : Hudson Portal of portals.
- Process Type : Agile scrum process.
- Team Size : 3
- Personal umbrella or PUMB is a type of insurance designed to add extra liability coverage over and above an existing insurance policy, such as auto or homeowners insurance
- So any additional claim which may not be covered by a standard policy may get covered by your Personal Umbrella policy based on the policy limit
- Also it may have additional coverage which may not be covered under your standard policy
- Hudson uses pasCarrier application to create and manage PUMB quotes and policies
- PasCarrier application is an insurance product from PAS (Policy Administration
- Solutions – www.pasolutions.com)
- Below are the products for which we can create quotes/policies through pasCarrier application
- Personal Umbrella
- Excess Umbrella
- Comprehensive Personal Liability
- Excess Comprehensive Personal Liability
- Farmers Personal Liability
- Target Personal Umbrella
- Target Excess Umbrella
- Target Comprehensive Personal Liability
- Target Excess Comprehensive Personal Liability
- Understanding requirement and then identifying scenarios
- Preparing and updating STCM
- Attending daily standup meetings
- Giving KT to new joiners.
Junior Associate QA member
Mfx Infotech Pvt Ltd
Bangalore
01.2020 - 01.2021
- Project Name : PAS- GREENWICH TRANSPORTATION UNDERWRITERS, INC Application.
- Technology : Hudson Portal of portals.
- Process Type : Agile scrum process.
- Team Size : 3
- GTU represents several experienced and reliable insurers offering package coverage
- Auto liability, General liability, Motor truck cargo, and Physical damage coverage
- Operating in below 16 states
- AL,AR,FL,GA,IL,IN,KY,MD,MS,NC,OH,PA,SC,TN,WV, VA
- Process Work Flow –
- Submission, Creation, Rate, Quote, Bind, Policy
- Issuance, Change, Cancellations, Reinstatements, Renewals.
- GREENWICH TRANSPORTATION UNDERWRITERS, INC. or GTU is a type of insurance designed to add extra liability coverage over and above an existing insurance policy, such as commercial auto.
- So any additional claim which may not be covered by a standard policy may get covered by your GTU policy based on the policy limit.
- Also it may have additional coverage which may not be covered under your standard policy
- Hudson uses pasCarrier application to create and manage GTU quotes and policies.
- PasCarrier application is an insurance product from PAS (Policy Administration Solutions – www.pasolutions.com)
- Below are the products for which we can create quotes/policies through pasCarrier application:
- Commercial Auto
- Trucking Form
- Business Auto Form
- Understanding requirement and then identifying scenarios.
- Preparing and updating STCM.
- Attending daily standup meetings.
- Giving KT to new joiners.
Team member
Testing Campus Infotech Pvt Ltd
Bangalore
02.2019 - 09.2019
- Manual Testing –
- Write/Review/Execute Test cases
- Performing Smoke testing, functional testing, integration testing, system testing etc
- Excellent in performing exploratory testing by preparing exploratory charter
- Preparing test summary/STCM report
- Writing test plan
- Validating data in the back end database using SQL
- Understanding business requirement document and identifying scenarios
- Performing globalization testing, compatibility testing, Adhoc testing etc
- Preparing defect report and raising then ticket in defect tracking tool
- Performing test case review process
- Identifying test data using test case design technique
- Preparing traceability matrix to achieve minimum coverage in the project
- Attending triage calls
- Agile process –
- Attending daily standup meetings
- Attending planning poker activity
- Good in analyzing burn down chart
- Attending scrum meetings
- Understanding user stories and preparing test cases
- Certification Course:–
- Completed software testing course from Testing Campus
- Duration: 8 months
- Got trained on following technologies –
- Manual Testing
- SQL
- Agile
Education
Master of Computer Applications -
Techno India Salt Lake Main (Kolkata)
Kolkata2018
Bachelor of Commerce -
St. Xavier's College Kolkata(Autonomous)
Kolkata2015
Skills
- Attention to Detail
- Staff Training
- Product Knowledge
- Safety Understanding
- Calculations and Measurements
- Safe Work Practices
- Quality Inspections
- Team Member Motivation
- Billing and Payment Processing
- Complex Problem-Solving
- Teamwork and Collaboration
- Willingness to Learn
- Leadership
- Mentoring
Accomplishments
- Resolved product issue through consumer testing.
- Achieved appreciations from clients by completing the given task alone, single handedly without having a team to rely on for more than 6 months with accuracy and efficiency.
- Achieved the role of Business Analyst and appreciation from client side including the stakeholders for good and behavior communication skills through effectively helping the stakeholders with support whenever required and also as soon as possible. Also anticipated the risks from before the enhancement went under the development phase to the stakeholders and team in the daily standup.
Hobbies
As Hobbies:
- Chopping vegetables.
- Cooking on weekends.
- Listening to musics that pleases my ears.
- Playing games on mobile devices.
Additional Information
Email: gomes.lawrence999@gmail.com/ lawrencepgomes@gmail.com
Current Address: 15/A Baroda Sarani, PO: Haridevpur, Kolkata, West Bengal - 700082
Languages
English
Upper intermediate (B2)
Bengali
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Timeline
Business Analyst
MFX Infotech Pvt LTD
04.2022 - Current
QA Test Engineer
MFX Infotech Pvt LTD
01.2021 - 03.2022
QA Test Engineer
MFX Infotech Pvt LTD
01.2021 - 03.2022
Junior Associate QA member
Mfx Infotech Pvt Ltd
01.2020 - 01.2021
Team member
Testing Campus Infotech Pvt Ltd
02.2019 - 09.2019
Master of Computer Applications -
Techno India Salt Lake Main (Kolkata)
Bachelor of Commerce -
St. Xavier's College Kolkata(Autonomous)
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