To work in a company with eminent people where I can expect marked elevation in my proficiency and enjoy the pleasure in groups and contributing my share for the prosperity of the company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Custom Software Engineering Analyst
Accenture
Bengaluru
11.2023 - 05.2024
Ensured smooth operation of software applications through troubleshooting, monitoring, maintenance, incident management, performance optimization, and on-call support.
Continuously monitored performance parameters of application servers, raised incidents for identified issues, and updated management on status.
Enhanced SQL/PLSQL code based on client requirements.
Created BIP reports and generated data according to client functional specifications.
Application Development Associate
ACCENTURE
Bengaluru
07.2021 - 11.2023
Ensured smooth operation of software applications through troubleshooting, monitoring, maintenance, and incident management.
Monitored performance and availability of applications, performed routine maintenance, and optimized application performance.
Managed and prioritized incidents and support requests using ticketing systems, ensuring timely resolution and adherence to SLAs.
Provided on-call support to address critical issues outside of regular working hours, and kept management updated on application status multiple times daily.