Venkata Sesha Sai Lalithasravya Merikapudi

Custom software Engineering Analyst (2024- Present)

• Provided Application and operational support by analyzing large data sets using excel and power BI to identify issues
• Utilized Kibana to proactively monitor logs and quickly identify anomalies, resulting in 70% reduction in loyalty transaction failures
• Oversaw software update deployments during pilot phases , ensuring stability through proactive issue resolution and monitoring-leading to an 80% improvement in system reliability.
• Diagnosed and resolved transactional errors by analyzing XML Logs and validating data accuracy and consistency.

Custom software Engineering Associate(2022-2024)

• Delivered L1 production support for 20+critical applications like PI Monitoring , Assai , Digital twin
• Performed initial data analysis and root cause identification for client applications , collaborated with 4-Cross -functional teams to ensure SLA compliance.
• Conducted 10+KT sessions for new joiners , documented reusable components , published Knowledge articles.
• Received client appreciation in the span of 1 year work journey.
• Participated in daily stand-ups, sharing progress updates and collaborating on addressing challenges faced by the team members effectively.