Lekhram Dhurwey
Balaghat Madhya Pradesh
Summary
Experienced in collaborating with cross-functional teams to achieve service goals, demonstrating strong problem-solving abilities and a commitment to customer satisfaction. Successfully identified customer needs and implemented creative solutions, resulting in enhanced service delivery. Proficient in inventory management and routine maintenance tasks, ensuring operational efficiency and quality assurance. Skilled in data entry and maintaining accurate databases, contributing to streamlined processes and effective communication within teams.
Overview
2
2
years of professional experience
Work History
ARM
Yes
Bengaluru
03.2023 - 06.2025
Yes
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Achieved cost-savings by developing functional solutions to problems.
- Identified needs of customers promptly and efficiently.
- Completed routine maintenance and repair.
- Updated and maintained databases with current information.
Education
High School Diploma -
Eklavya Model Residential School Taregaon Jungle
Kawardha Chhattisgarh 07-2019
Skills
- Problem solving
- Cost analysis
- Cross-functional collaboration
- Customer satisfaction
- Service goal achievement
- Inventory management
- Quality assurance
- Time management
- Team building
- Creative solutions
- Needs assessment
- Calm under pressure
- Communication
- Supervision and leadership
- Critical thinking
- Multitasking
- Analytical and critical thinking
- Maintenance & repair
- Cultural awareness
- Teamwork and collaboration
- Data entry
- Training & Development
- Leadership
Languages
Hindi , English
First Language
Hindi
Beginner (A1)
A1
Timeline
ARM
Yes
03.2023 - 06.2025
High School Diploma -
Eklavya Model Residential School Taregaon Jungle