Lekshmi Raj
Trivandrum
Summary
Experienced Project Co-ordinator and Quality Engineering Lead with a proven track record in managing SCRUM ceremonies, release planning, and quality assurance processes at Infosys Limited. Demonstrates expertise in .NET technologies, SQL Server, and automation tools such as NoSkript and HPALM. Adept at collaborating with cross-functional teams to enhance software testing and deployment efficiency. Career progression includes roles as Software Tester and Operations Analyst at UST Global, showcasing skills in resource management, defect analysis, and client interaction. Committed to continuous improvement and innovation in software development practices.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project Co-ordinator
Infosys Limited
Trivandrum, Kerala
09.2023 - Current
- Actively participated in the PI planning event, Backlog refinement meetings and Retrospective meetings and actively involved in the planning board preparation. Actively supported SCRUM MASTER for all the SCRUM board activities and co-ordinated all the SCRUM Ceremonies.
- Release planning based on the roadmap and ensure release planning activities adhere to standards, policies and best practices.
- Conduct Release Readiness reviews and Business Go/No-Go reviews and maintain central repository for release artifacts and release calendar.
- Work closely with Change Management for Release and deployment to ensure smooth operation of Release planning activities.
- Ensure relevant release information is communicated timely and disseminated stakeholders.
- Plan and co-ordinate all the minor/major releases and ensure relevant release information is communicated timely and disseminated to stakeholders, leadership and all the involved IT parties.
- Maintain any lessons learned, schedule retrospective meetings and strive for continuous improvement of releases.
- Www.infosys.com
Quality Engineering Lead
Infosys Limited
Trivandrum, Kerala
06.2021 - 09.2023
- Interacted with Clients and gathered the requirements, shared with the team and helping the team to draft testcases. Timely delivery of testcase execution status reports and made sure to setup call with clients to discuss on overall execution in which call out all the blockers and challenges on behalf of the team.
- Facilitated daily stand ups and cross functional meetings with Dev, Product and Business Teams and established QA standards, processes and best practices which improved consistency and reducing defects.
- Www.infosys.com
Software Tester
UST Global
Trivandrum, Kerala
09.2020 - 06.2021
- Sales Compensation Licensing & Credentialing (SCLC) system in Anthem is used for storing and maintaining Agents/Brokers data and processing their commissions. Attended all the broker KT sessions and got a good understanding of the SCLC concepts.
- Got a good understanding of the JIRA Confluence and was able to understand the user stories and prepared the test scenarios.
- Test datas are clearly identified and as a part of the test data preparation, created enrollment and premium feed files for all the source systems and loaded them in COINS UAT region.
- While doing the test data preparation, performed the transactions like Enrollment, Cancellation, Plan change, Reinstatement, Reenrollment, Business Transfer(AOR), Manual Adjustment etc.
- Check whether the Database (SQL Server 2018) is updated with the recent changes made and once the changes reflected request for new file to generate and resume the validation.
- After the Extract validation, the commission statements are validated based on the scenarios.
- As a part of the Test execution, the test datas we have created for the testing are validated in the extract shared and uploaded the test results document in the JIRA.
- For each stories validated, prepared testcases in Qtest format, uploaded in Qtest, mapped the requirements, approved the testcases, created the test run and did the test execution. Upon the successful completion on the Test execution, the test results get attached to the user story in JIRA.
- Perform regression as well as the functional testing for the Adhoc requests of the file validation.
- Proactive in Daily sync up call with onsite and was able to meet the timelines productively.
- Was able to support the team for all the tasks whenever needed and maintained a crucial role for all the project deliverables.
- Www.ust-global.com
Software Tester
UST Global
Trivandrum, Kerala
04.2018 - 11.2019
- Validate the enrollment related information in the flat files and csv files.
- Perform regression testing and functional testing based on the requirements for both the prod files as well as the QA2 generated files.
- Perform HR (Healthrules) transactions like change, termination and reinstatement scenarios for the coming days file validations.
- Check whether the Database (SQL Server 2018) is updated with the recent changes made and once the changes reflected request for new file to generate and resume the validation.
- Perform regression as well as the functional testing for the Adhoc requests of the file validation.
- Send the Daily Status Report for each file validations to the Onsite (The loop will be having client partners also).
- Actively participated on client calls for the issue discussion and the testing progression.
- Raised bugs in the HP ALM as well as VSTS for the defect tracking.
- Attach screenshots in HP ALM after testing each scenarios.
- Regular communication was there with the onsite team to let them know about the testing status as well as to understand about the enhancements to the existing project.
- Extended help to the other projects like CMS, Client Portal etc. whenever needed based on the bandwidth.
- Have provided knowledge transfer for the new joiners to the team to understand the PBM projects and the process. Have helped them to get the necessary access to work in the projects as well as helped them to get in track.
- Have taken session to the Automation team to let them know about the process we followed in the PBM projects, HR transactions etc for automating the file validation.
- Maintain trackers like scenarios tracker, status tracker, and task tracker for avoiding confusions. Made sure that it is updated after each PBM projects.
- Have prepared the KT document for the PBM as well as for the project CMS based on the available information.
- Www.ust-global.com
Software Tester
UST Global
Trivandrum, Kerala
11.2017 - 04.2018
- Automate the applications using the NoSkript Tool for performing the Health check.
- Perform smoke testing and basic functionality testing as a part of the build deployment.
- Raised defects in the TFS on the basis of test results.
- Preparation of Requirement document for the requirement enhancement in the NoSkript.
- Requirement gathering from the Production support team for the applications to be automated.
- Follow up with the production support team to get the access for the different applications in the CERT environment.
- Www.ust-global.com
Operations Analyst
UST Global
Trivandrum, Kerala
05.2016 - 11.2017
- SO Creation based on the new requirement in Field Glass.
- Sharing onboarding documents with the new joiners to the account.
- Uploading the duly filled Onboarding documents and BGV report in the Field Glass.
- Resource Allocation/Allocation extension/Release in Optimust.
- Adding tasks to the resources after completing allocation.
- Uploading the documents and exhibits in Kubera.
- Maintaining the trackers in the account.
- Resource management.
- Working with Finance team to create Revenue template.
- Reviewing the profiles sharing by the sourcing team.
- Www.ust-global.com
Software Developer
UST Global
Trivandrum, Kerala
04.2015 - 10.2015
- Pick out defects from a tool called HPALM and analyze those using supporting attachments.
- Replicate the defects in the server and in the PDF.
- Fix the defects by providing necessary mappings or by doing code change.
- Perform testing for fixed defects.
- Active participation in daily meetings and interactive in status calls.
- Provide support for team members to work on related defects.
- Interface with clients and gather business requirements and objectives.
- Www.ust-global.com
Software Engineer
UST Global
Trivandrum, Kerala
12.2014 - 04.2015
- Upload KT sessions and OJT sessions recordings in the UST SharePoint site.
- Prepared SAD for the application assigned to me and shared in the UST Share point site for the future reference.
- Resolve incidents with the help of team members and update the status in the MyServicePortal on time.
- Prepare PDP tracker for the incidents handled by BOL team.
- Submit MOM for weekly meeting.
- Proactive in calls and weekly meetings.
- Www.ust-global.com
Education
B.tech - Computer Science and Engineering
CUSAT
01.2014
12th -
Board Of Higher Secondary Examination,Kerala
01.2010
10th -
Board Of Public Examinations, Kerala
01.2008
Skills
- NET 20
- NET 40
- Net 45
- ASPNET (VB, C#)
- VS NET 2010
- VS NET 2008
- Microsoft Windows OS families
- MacOS
- HTML
- SQL Server 2008
- SQL Server 2010
- NoSkript (Automation)
- HPALM
- DEL Mapper
- VSTS
- Health Edge
- Qtest
- JIRA Confluence
- PDSM
- PPM
- Radar
- Agility
Certification
- QuerySurge Certification Exam, Part 1 and 2, 2023-09-20, RTTS
- Cyber Security, Amity Future Academy
- Ethical Hacking, Amity Future Academy
- SDET Certified, Infosys Limited
- SDLC Advanced, Infosys Limited
- Infosys Certified Scrum Master, Infosys Limited
- Infosys Certified Agile Tester, Infosys Limited
- JIRA Essentials, Infosys Limited
Custom Section
.NET 2.0, .NET 4.0, .NET 4.5, ASP.NET (VB, C#), VS .NET 2010, VS .NET 2008, Microsoft Windows OS families, MacOS, HTML, SQL Server 2008, SQL Server 2010, NoSkript (Automation), HPALM, DEL Mapper, VSTS, Health Edge, Qtest, JIRA, Confluence, PDSM, PPM, HPALM, JIRA, VSTS, Radar, Agility
Languages
English
Hindi
Malayalam
Tamil
Tulu
Hobbies and interests
- Love to listen music and participate in singing workshops
- Reading books
- I am a baker and love to explore new receipes.
Timeline
Project Co-ordinator
Infosys Limited
09.2023 - Current
Quality Engineering Lead
Infosys Limited
06.2021 - 09.2023
Software Tester
UST Global
09.2020 - 06.2021
Software Tester
UST Global
04.2018 - 11.2019
Software Tester
UST Global
11.2017 - 04.2018
Operations Analyst
UST Global
05.2016 - 11.2017
Software Developer
UST Global
04.2015 - 10.2015
Software Engineer
UST Global
12.2014 - 04.2015
B.tech - Computer Science and Engineering
CUSAT
12th -
Board Of Higher Secondary Examination,Kerala
10th -
Board Of Public Examinations, Kerala