Summary
Overview
Work History
Education
Skills
Achievements And Activities
Certification
Work Availability
Timeline
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Lekshmi Sarma

Summary

Experienced Associate seasoned in coordinating and implementing business process improvement projects while enhancing effectiveness and efficiency in support of business goals. Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines. Also proven experience in data research, human resource and administration.

Overview

5
5
years of professional experience
2
2
Certification
1
1
Language

Work History

Process Associate

AMAZON
03.2022 - 02.2024
  • Worked with the Competitor Monitoring Team.
  • Perform mapping process by comparing amazon products with various competitors..
  • Submitting mapping statuses in Excel.
  • Suggesting new ideas which helps in process improvement.
  • Collaborated with team members for enhanced process efficiency and productivity.
  • Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
  • Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
  • Participated in regular team meetings, contributing valuable insights toward process enhancements.

Senior Process Associate

MOSB GLOBAL
07.2020 - 09.2021
  • Gather and analyze client requirements.
  • Accessing information from tax and other real estate review sites and MLS for finding similar comparable for best price derivation.
  • Providing necessary clarifications to the client Deriving best price opinion by carrying the valuation process in spreadsheets and submitting the report before the due date.
  • Performed valid and accurate market research.
  • Disseminated research findings to various personnel in different formats, including presentations and spreadsheets.
  • Helped team meet regulatory requirements by coordinating documentation and filings.
  • Reviewed and verified data before entering into portals to enhance research quality and accuracy.
  • Data entry into portals and submission of forms.
  • Supervised processes to eliminate weak points or bottlenecks in business operations.
  • Participated in special projects to increase productivity and make meaningful impact on company and mission.
  • Managed critical projects, successfully meeting deadlines while maintaining high-quality outputs.
  • Identified modifications to processes and procedures that would promote better efficiency.
  • Increased customer satisfaction by promptly addressing concerns and providing effective solutions tailored to their needs.

HR and Admin

CRANTIA TECHNOLOGIES
01.2018 - 11.2018
  • Recruitment of employees, keeping employee records and employee salary calculation
  • Computerized office activities and maintained client communications
  • Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits
  • Established positive working relationships with colleagues, manager and clients through regular communication.
  • Worked with HR team to coordinate company events.

Research Analyst

ECESIS BPO Services Pvt. Ltd
11.2016 - 07.2017
  • Gather and analyze client requirements.
  • Analyze the subject information.
  • Accessing information from tax and other real estate review sites and MLS for finding similar comparable for best price derivation.
  • Providing necessary clarifications to the client Deriving best price opinion by carrying the valuation process in spreadsheets and submitting the report before the due date.
  • Performed valid and accurate market research.
  • Disseminated research findings to various personnel in different formats, including presentations and spreadsheets.
  • Helped team meet regulatory requirements by coordinating documentation and filings.
  • Reviewed and verified data before entering into portals to enhance research quality and accuracy.
  • Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
  • Prepared detailed reports summarizing research findings and recommendations for further action.

Education

B.Tech. in Electronics and Communication Engineering -

Mohandas College of Engineering and Technology
01.2016

Higher Secondary Examination -

GGHSS, Cotton Hill
01.2012

SSLC -

Holy Angels' Convent HSS
01.2010

Skills

  • Flexibility
  • Sincere and Dedicated
  • Leadership
  • Workflow Management
  • Process Analysis and Mapping
  • Employee engagement
  • Excellent analytical and reasoning skills
  • Excellent communication and interpersonal skills
  • Recruitment
  • Data mining and analysis
  • Microsoft Office
  • Windows OS
  • LINUX OS
  • C
  • SQL Database
  • MATLAB

Achievements And Activities

  • Presented paper on Arduino based Streetlight Monitoring system using IoT in ACME, Colloquium2016.
  • Presented a seminar on Sensorless Sensing with WiFi.
  • Attended a 2-day project based training program on Gesture Based Robotics.
  • Attended six day training program on Arduino based Embedded Systems held by the Institution of Engineering and Technology.
  • Participated in the Indian Engineering Olympiad Examination conducted on 21st February 2016.

Certification

  • Certified in Excel: Mother of Business Intelligence by CODEBASICS.
  • Certified in SQL Beginner to Advanced for Data Professionals by CODEBASICS.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Process Associate

AMAZON
03.2022 - 02.2024

Senior Process Associate

MOSB GLOBAL
07.2020 - 09.2021

HR and Admin

CRANTIA TECHNOLOGIES
01.2018 - 11.2018

Research Analyst

ECESIS BPO Services Pvt. Ltd
11.2016 - 07.2017

B.Tech. in Electronics and Communication Engineering -

Mohandas College of Engineering and Technology

Higher Secondary Examination -

GGHSS, Cotton Hill

SSLC -

Holy Angels' Convent HSS

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