Shashank Pandey
Process Associate
Kanpur
Summary
2 Years of Professional experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Process Associate
Sopra Steria
07.2022 - Current
- Delivering service-level agreement (SLA) on time with process quality more than 99.5%
- Managing both incoming and outgoing contact to and from customers via email/letters
- Delivering a first class service through proactive communication & resolution to customer queries.
Agency Recruitment & Development Associate
Reliance Nippon Life Insurance Company
10.2020 - 02.2021
- To Recruit & develop Agencies to achieve Sales target
- Worked with Government Banks Retired Staff, housewives & Small Scale Business owners by targeting their degree of discontent to source business.
Education
MBA - BUSINESS ECONOMICS -
CSJM University Kanpur
01.2015 - 04.2017
B.Sc - BIOTECHNOLOGY -
CSJM University Kanpur
01.2012 - 04.2015
Higher Secondary - undefined
Kendriya Vidyalaya No. 3 Chakeri Kanpur
01.2011 - undefined
Skills
Languages
English
Hindi
Timeline
Process Associate
Sopra Steria
07.2022 - Current
Agency Recruitment & Development Associate
Reliance Nippon Life Insurance Company
10.2020 - 02.2021
MBA - BUSINESS ECONOMICS -
CSJM University Kanpur
01.2015 - 04.2017
B.Sc - BIOTECHNOLOGY -
CSJM University Kanpur
01.2012 - 04.2015
Higher Secondary - undefined
Kendriya Vidyalaya No. 3 Chakeri Kanpur
01.2011 - undefined
Summary
Energetic, Passionate & Dynamic
Training
Online training on lean & Six Sigma from ASQ (American Society for Quality)., Learned the basics, formulation & need of Lean & Six Sigma in business.
Summary
Energetic, Passionate & Dynamic
Training
Online training on lean & Six Sigma from ASQ (American Society for Quality)., Learned the basics, formulation & need of Lean & Six Sigma in business.
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