Summary
Overview
Work History
Education
Skills
Languages
Timeline
Summary
Training
Summary
Training
Generic

Shashank Pandey

Process Associate
Kanpur

Summary

2 Years of Professional experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work History

Process Associate

Sopra Steria
07.2022 - Current
  • Delivering service-level agreement (SLA) on time with process quality more than 99.5%
  • Managing both incoming and outgoing contact to and from customers via email/letters
  • Delivering a first class service through proactive communication & resolution to customer queries.

Agency Recruitment & Development Associate

Reliance Nippon Life Insurance Company
10.2020 - 02.2021
  • To Recruit & develop Agencies to achieve Sales target
  • Worked with Government Banks Retired Staff, housewives & Small Scale Business owners by targeting their degree of discontent to source business.

Education

MBA - BUSINESS ECONOMICS -

CSJM University Kanpur
01.2015 - 04.2017

B.Sc - BIOTECHNOLOGY -

CSJM University Kanpur
01.2012 - 04.2015

Higher Secondary - undefined

Kendriya Vidyalaya No. 3 Chakeri Kanpur
01.2011 -

Skills

    Team Work

    Creativity

    Time efficient

    Flexibility

    Patience

    Positive thinking

    Effective communication skill

    Passionate to work

    Languages

    English
    Hindi

    Timeline

    Process Associate

    Sopra Steria
    07.2022 - Current

    Agency Recruitment & Development Associate

    Reliance Nippon Life Insurance Company
    10.2020 - 02.2021

    MBA - BUSINESS ECONOMICS -

    CSJM University Kanpur
    01.2015 - 04.2017

    B.Sc - BIOTECHNOLOGY -

    CSJM University Kanpur
    01.2012 - 04.2015

    Higher Secondary - undefined

    Kendriya Vidyalaya No. 3 Chakeri Kanpur
    01.2011 -

    Summary

    Energetic, Passionate & Dynamic

    Training

    Online training on lean & Six Sigma from ASQ (American Society for Quality)., Learned the basics, formulation & need of Lean & Six Sigma in business.

    Summary

    Energetic, Passionate & Dynamic

    Training

    Online training on lean & Six Sigma from ASQ (American Society for Quality)., Learned the basics, formulation & need of Lean & Six Sigma in business.
    Shashank PandeyProcess Associate