Summary
Overview
Work History
Education
Skills
Accomplishments
Keyacademicprojectinternship
Languages
Academicchronicle
Personal Information
Timeline
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Kishor Kumar C

Bangalore

Summary

To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Overview

4
4
years of professional experience

Work History

Process Associate

IGT Solutions Pvl Ltd.
12.2022 - 11.2024
  • Assisting with the flight changes or the cancellation.
  • Working on the Amadeus and Farelogix to exchange, reissue, or cancel the flight ticket.
  • I used to work as a mentor, assisting the agents by giving coaching and feedback.
  • Assisted in the development of operational policies and procedures to ensure compliance with company standards.
  • Monitored performance metrics to measure process effectiveness and suggest modifications as needed.
  • Conducted daily process reviews to identify areas for improvement and increased efficiency.

Concentrix Daksh Services Pvt Ltd
03.2021 - 04.2022
  • To Ensure all the customer details are used only for processing of the work and kept confidentially
  • To verify the details accurately to prevent frauds for the company
  • Verify the customer identities which is only accepted by client and conveying the customer to provide only those kinds of identity which is accepted for their region
  • Providing guidance to customer if their identities is mismatching or expired
  • Maintaining a good relationship with customer and the client
  • Reporting to the client if the documents provided are fake and making the decision after the advice of client
  • Advising and guiding the customer to provide the right documents to get their verification completed
  • Reporting and assisting to the client about the future contingencies

Education

MBA -

Sai Vidya Institute of Technology
01.2020

B.COM -

Nagurjana Degree College
01.2018

P.U.C -

Nagurjana PU College
01.2015

SSLC -

Suryodaya National Public School
01.2013

Skills

  • Basic in MS office
  • Word
  • Excel
  • PowerPoint
  • Tally ERP9
  • Adoptability
  • Ability to work under pressure
  • Fast Learner
  • Team Work
  • Active Listener
  • Time Management

Accomplishments

  • Best Outgoing Student in MBA for 2018-2020 Batch.
  • Participated in inter college fest at presidency college.
  • Participated in the Discussion for a GST- A Powerful Tax Reform for Young India.
  • Event Coordinator for the Best Manager at SVIT college.
  • Participant at People Trust summer Camp Sriramanahalli.
  • Participated in mime for theme 'Save Water'.

Keyacademicprojectinternship

  • Between 2nd and 3rd semester of MBA carried out an organization study at 'ACTUANT INDIA PRIVATE LTD'
  • Between 3rd and 4th semester of MBA done my project on 'A Study on Risk and Return Analysis of FMCG and BANKING Stocks'

Languages

  • English
  • Telugu
  • Kannada
  • Hindi

Academicchronicle

  • MBA, Sai Vidya Institute of Technology (VTU), 7.76 CGPA, 05/20
  • B.COM, Nagurjana Degree College (Bangalore University), 8.2 CGPA, 05/18
  • P.U.C, Nagurjana PU College (Karnataka PU Board), 81.5%, 05/15
  • SSLC, Suryodaya National Public School (KSEEB), 55.84%, 05/13

Personal Information

  • Father's Name: Chandra Shaker C
  • Date of Birth: 06/03/97
  • Gender: Male

Timeline

Process Associate

IGT Solutions Pvl Ltd.
12.2022 - 11.2024

Concentrix Daksh Services Pvt Ltd
03.2021 - 04.2022

MBA -

Sai Vidya Institute of Technology

B.COM -

Nagurjana Degree College

P.U.C -

Nagurjana PU College

SSLC -

Suryodaya National Public School

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Kishor Kumar C