Microsoft Office
LEKSHMY BOSE
HR Generalist With 4.2 Years Of Experience In IT Services Industry.
Trivandrum,OR
Summary
Multi-talented Human Resources professional offering 4.2 years of experience in achieving positive human resources results for IT companies. Result oriented organizational and time management skills with ability to prioritize and manage multiple tasks. Motivated to learn, grow and excel.
Overview
4
4
Languages
5
5
years of post-secondary education
4
4
years of professional experience
Work History
Assistant Manager - Human Resources
Wishtree Technologies
Ahmedabad, Gujarat
05.2015 - 07.2017
- Competent in implementing HR System in the organization for ensuring smooth operations .
- Skilled in managing entire gamut of HR functions involving recruitment & selection and training & development of large groups of personnel.
- Proficient in maintaining healthy employee relations and handling employee grievances, thereby creating an amicable & transparent environment.
- Competent in developing team building programs and formulating personnel manuals, corporate policies, job descriptions & management reports.
Client Relations Manager
WowMakers Designers Studio
Kochi, Kerala
08.2012 - 08.2014
- Holds the merit of executing projects for Microsoft India, Blackberry Rubus, Murugappa Group, Wechat, Aster Medcity, Startup Village, etc.
- Steered efforts in initiating, establishing and maintaining an Employee Documentation System for the company.
- Mapped client’s requirements & provided them best solutions, evaluated & defined the scope of project and finalized the project requirements
- Organized review meetings to monitor progress of the project as per schedule / budgets and ensured timely completion & delivery of project to the client
- Handled escalation from clients to resolve their concerns and addressed their queries (customer advocacy) from other departments for a smooth ride for customer’s diverse issues
- Interacted with the clients and conducted regular face-to-face meetings, telephone calls, e-mail communication and video-conferencing
- Conducted weekly team meetings with staff, Founders and Senior Managers
- Prepared weekly, monthly and quarterly reports about the progress of projects
- Documented employee records including personal data, performance reviews, evaluations and disciplinary actions
- Carried out joining formalities and induction programs for new staff related to companies’ procedures and work culture.
- Involved in managing projects with the help of project management tools and developing timetables & setting deadlines for clients & the Project Team
- Preparing of standard formats for HR documents like Appointment Letter, Salary Chart, Terms of Employment, Increment Letter, Relieving Letter etc.
- Sourcing resumes and conducting first level interview
- Interacted with recruitment agencies in hiring right candidates for all levels of organization
- Created work tracking system for improving the efficiency of Creative Team
Intern - Employee Relations and Performance
Aditya Birla Retail Limited
Bangalore, Karnataka
02.2012 - 03.2012
- Took charge of the whole recruitment process, maintaining the competitor database and handled the recruitment tracker.
- Personal File auditing, ensured that 95% documentation efficiency is achieved.
- Conducted a survey on Effectiveness of Incentive Programs at Aditya Birla Retail Ltd. as part of academic project.
Intern - HR Generalist
Vodafone Essar Limited
Bangalore, Kerala
05.2011 - 06.2011
- Conducted Organizational Study of the company which further extended to understand its functioning, organizational structures, activities performed by each department.
- Delivered clerical support by handling range of routine and special requirements.
Education
MBA - Human Resources Management
Cochin University of Science And Education
Kerala 06.2010 - 04.2012
BCA - Computer Science And Programming
Mahatma Gandhi University
Kerala 06.2007 - 04.2010
Skills
HR Systems & Processes Management
Accomplishments
- Holds the merit of receiving “The Best Performer Award 2013-14” in Aug’14
- Received 'Letter of Appreciation' from Air Force Wives Welfare Association, April 2019.
- Stood among top 10 rank holders of CUSAT University during MBA, April 2010.
Software
Microsoft Outlook
Asana, Trello, BaseCamp
Interests
Travelling
Photography
Yoga
Dancing
Timeline
Assistant Manager - Human Resources
Wishtree Technologies
05.2015 - 07.2017
Client Relations Manager
WowMakers Designers Studio
08.2012 - 08.2014
Intern - Employee Relations and Performance
Aditya Birla Retail Limited
02.2012 - 03.2012
Intern - HR Generalist
Vodafone Essar Limited
05.2011 - 06.2011
MBA - Human Resources Management
Cochin University of Science And Education
06.2010 - 04.2012
BCA - Computer Science And Programming
Mahatma Gandhi University
06.2007 - 04.2010
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