LENMINLAL KIPGEN
SENIOR ANALYST
Bangalore,KA
Summary
Accomplished Senior Analyst with a proven track record at First Source Solutions Pvt. Ltd, adept in data analysis and client management. Excelled in enhancing operational effectiveness and fostering professional development, demonstrating a keen acumen for business operations and account reconciliation. Achieved significant improvements in process efficiency and client satisfaction. Thorough Senior Analyst with over a 6-year background in Mortgage Industry. Excellent planning, organizational and communication skills. Self-reliant to perform analysis and make recommendations. Talented in data modeling and client management.
Overview
6
6
years of professional experience
Work History
Senior Analyst- Bankruptcy Department
First Source Solutions Pvt. Ltd
02.2021 - Current
- Have worked in all processes that come in bankruptcy department which includes from opening workstation for new loan to preparing final report which loan gets discharged.
- Preparing ledgers for reconciliation of payment that made by borrowers.
- Team work assignments,sharing the EOD reports to the clients and ensuring the files are completed in a time manner.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
Process Associate - Bankruptcy Department
Crane Consulting and Outsourcing Pvt. Ltd
10.2019 - 11.2021
- Have worked in all processes that come in bankruptcy department which includes from opening workstation for new loan to preparing final report which loan gets discharged.
- Processes that have worked for( under bankruptcy ) -Opening -Acquisition - Debtor intent -POC (Proof of claim) -MFR(Motion of relief) -PCN(Payment change notice) -Closing -NOFC(Notice of final cure).
- Preparing ledgers for reconciliation of payment that made by borrowers.
- Conducted in-depth financial analyses to clarify organization's economic model and current financial health.
- Eliminating risk involved in end to end bankruptcy starting from onboarding loan to discharge loan.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Provided exceptional customer service when interacting with clients or vendors during process execution tasks.
Process Associate
HINDUJA Global Solutions Pvt. Ltd
06.2018 - 08.2019
- To ensure that high quality standards are maintained for all healthcare profiles that are approved and submitted by individuals in line with productivity target for each jurisdiction and performance level agreement.
- To ensure that there would not be any issues pretending to billing and maintenance part and monthly premium of policies are paid on time in order to provide better service to customer.
- Performed quality assurance checks to help company create products and services that met needs, expectations and requirements of customers.
- Performed quality assurance checks to help company create products and services that met needs, expectations and requirements of customers.
- Collected, arranged, and input information into database system.
- Meticulously maintained records documenting every step of the process for future reference or training purposes.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
Education
Bachelor of Science -
St. Joseph College (Bangalore University)
Bengaluru, India 04.2001 -
12th : Science
Manipur Board (C.C.A.M College)
Manipur,India04.2013
10th
Manipur Board (S.L.M College)
Manipur,India03.2011
Skills
Client management
Performance monitoring
Knowledge of business operations
Data Analysis
Account Reconciliation
Information gathering
Internet, MS Office, MS Excel
Report Preparation
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Kannada
Intermediate (B1)
Interests
Camping
Football
Timeline
Senior Analyst- Bankruptcy Department
First Source Solutions Pvt. Ltd
02.2021 - Current
Process Associate - Bankruptcy Department
Crane Consulting and Outsourcing Pvt. Ltd
10.2019 - 11.2021
Process Associate
HINDUJA Global Solutions Pvt. Ltd
06.2018 - 08.2019
Bachelor of Science -
St. Joseph College (Bangalore University)
04.2001 -
12th : Science
Manipur Board (C.C.A.M College)
10th
Manipur Board (S.L.M College)
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