Leoni Roy
Chennai,Tamil Nadu
Summary
Scrum Master/Senior Specialist guiding Agile delivery across banking and payments platform work in Jira. Facilitates Sprint Planning, backlog refinement, PI Planning, and cross-team dependency management to keep distributed teams aligned across time zones. Strengthens delivery transparency through executive reporting, risk escalation, and continuous improvement coaching.
Overview
4
4
Languages
5
5
Certifications
15
15
years of professional experience
Work History
Scrum Master/Senior Specialist
LTIMindtree
Chennai, Tamil Nadu
11.2025 - Current
- Track 6 sprint metrics to surface delivery trends and 100% release readiness across active workstreams.
- Facilitate Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives in Jira and Confluence.
- Drive sprint execution, release planning, delivery tracking, and release management across the Banking and Payments Network platform.
- Coordinate PI Planning, Scrum of Scrums, and portfolio-level alignment through Jira Align and Azure DevOps.
- Manage blockers, systemic impediments, dependencies, and risks while pushing back on scope creep and coordinating cross-functional resolution.
- Coach teams on Agile practices, continuous improvement, and transparent collaboration across geographies and time zones.
Scrum Master/ Senior Process Associate
Ford Motor Company
Chennai, Tamil Nadu
03.2015 - 03.2025
- Reduced incident resolution time by 5% through faster blocker follow-up and clearer escalation paths.
- Facilitated Agile ceremonies across projects and drove automation and process optimization.
- Coordinated cross-team dependencies during critical releases and aligned handoffs to avoid delivery delays.
- Improved sprint predictability by tightening backlog refinement and planning discussions with delivery teams.
- Strengthened stakeholder engagement through clearer reporting, conflict resolution, and executive-ready updates.
Billing Associate
Tata Consultancy Services
Chennai, Tamil Nadu
11.2012 - 01.2015
- Executed monthly billing validation and quality assurance to produce accurate, error-free invoices.
- Drove first-time-right invoicing through detailed QC analysis and consistent process adherence.
- Facilitated onboarding and knowledge transfer for new hires on business processes, operating models, and client specifications.
Fraud Analyst
Infosys Limited
Bangalore, Karnataka
06.2011 - 08.2012
- Analyzed Xbox Points transactions to identify fraudulent patterns and recurring abuse trends.
- Investigated suspicious activity and validated transaction anomalies against expected fraud indicators.
- Performed functional, regression, and exploratory testing of fraud detection applications to validate business rules and transaction workflows.
- Assessed system performance during testing and flagged defects that affected fraud detection reliability.
- Reduced fraud incidents by 20% through pattern analysis and tighter validation of fraud detection rules.
Education
Master of Business Administration - undefined
Madras University
Chennai01-2015
Bachelor of Commerce - undefined
DRBCCC Hindu College
Chennai01-2011
Skills
Jira
Jira Align
Azure DevOps
Confluence
CI/CD pipelines
Jira
Sprint planning
Backlog refinement
Release management
PI planning
Scrum metrics
Risk management
Dependency management
Stakeholder communication
Executive reporting
Cross-functional coordination
Certification
Certified AI-Empowered Scrum Master, Scaled Agile
Awards and Achievements
Recognized as a “Star of the Quarter” for driving delivery excellence with psychological safety
Timeline
Scrum Master/Senior Specialist
LTIMindtree
11.2025 - Current
Scrum Master/ Senior Process Associate
Ford Motor Company
03.2015 - 03.2025
Billing Associate
Tata Consultancy Services
11.2012 - 01.2015
Fraud Analyst
Infosys Limited
06.2011 - 08.2012
Bachelor of Commerce - undefined
DRBCCC Hindu College
Master of Business Administration - undefined
Madras University