Lexi Tyo
Crawfordsville
Summary
Dynamic professional with extensive experience in store management. Skilled in training staff and executing marketing initiatives, leading to increased branch visibility and improved client satisfaction. Committed to driving operational excellence and achieving sales targets.
Overview
15
15
years of professional experience
Work History
Branch Store Manager
Advance America
Crawfordsville, IN
04.2025 - 05.2026
- Managed daily operations, ensuring compliance with company policies and procedures.
- Trained and coached staff on customer service best practices to enhance client satisfaction.
- Monitored inventory levels, implementing efficient stock management strategies to reduce shortages.
- Executed marketing initiatives to promote financial products and increase branch visibility in the community.
Behavioral Health Technician
Ladoga Recovery Center
Ladoga, IN
10.2024 - 03.2025
- Provided direct patient care and support in a therapeutic environment.
- Assisted in implementing individualized treatment plans for clients.
- Monitored patient behavior and reported changes to healthcare team.
- Maintained accurate documentation of patient interactions and progress notes.
Store Manager
Rent-A-Center
Greencastle, IN
08.2020 - 09.2024
- Led team in achieving sales targets through effective training and performance management.
- Enhanced customer satisfaction by implementing efficient service protocols and staff training programs.
- Oversaw inventory management, ensuring accurate stock levels and minimizing shrinkage.
- Developed operational strategies to streamline workflows and improve overall store efficiency.
Store Manager
Cricket Wireless
West Lafayette, IN
04.2019 - 08.2020
- Analyzed sales data to identify trends, making informed decisions to drive revenue growth.
- Mentored staff on best practices, fostering a collaborative work environment and enhancing team performance.
- Implemented promotional campaigns that increased foot traffic and boosted product visibility in-store.
- Conducted regular performance evaluations, providing constructive feedback to support employee development initiatives.
Apparel Team Manager
Dunham's Sports
Crawfordsville, IN
11.2014 - 10.2019
- Led team to achieve sales targets through effective training and performance management.
- Streamlined inventory processes, reducing stock discrepancies and improving order accuracy.
- Developed and implemented merchandising strategies to enhance product visibility and customer engagement.
- Conducted regular performance reviews, providing constructive feedback to foster team development and motivation.
Team Supervisor
Kroger
Crawfordsville, IN
08.2011 - 11.2014
- Supervised team operations, ensuring compliance with safety protocols and company policies.
- Trained and mentored new staff, fostering a collaborative work environment.
- Streamlined inventory management processes, improving stock accuracy and availability.
- Implemented scheduling systems to optimize labor allocation and enhance productivity.
Education
Drug And Alcohol Treatment Specialist - Health Education
Stratford Career Institute
Saint Albans, VT10-2024
High School Diploma -
Southmont High School
Crawfordsville, IN05-2012
Skills
- Store operations
- Recruitment and hiring
- Employee scheduling
- Store maintenance
Timeline
Branch Store Manager
Advance America
04.2025 - 05.2026
Behavioral Health Technician
Ladoga Recovery Center
10.2024 - 03.2025
Store Manager
Rent-A-Center
08.2020 - 09.2024
Store Manager
Cricket Wireless
04.2019 - 08.2020
Apparel Team Manager
Dunham's Sports
11.2014 - 10.2019
Team Supervisor
Kroger
08.2011 - 11.2014
Drug And Alcohol Treatment Specialist - Health Education
Stratford Career Institute
High School Diploma -
Southmont High School