Gouse Azam
mba professional in logistics and finance
Bellary
Summary
Proven Business Development Associate with a track record of leveraging customer relationship management and excellent communication skills across four languages to secure contracts and meet sales targets at Byjus Think And Learn. Specialized in optimizing workflows and enhancing B2C relationships, achieving significant efficiency and quality improvements.
Overview
2
2
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work History
Business Development Associate
Innoviox Pvt Ltd
01.2023 - 07.2023
- Engaged with customers to build business relationships.
- Developed proposals and presentations that effectively communicated the value of our solutions to potential clients, securing numerous contracts.
Business Development Associate
Byjus Think And Learn
01.2022 - 10.2022
- Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
- Engaged with customers to build business relationships.
- Contributed to annual sales targets by consistently meeting
- 'Managed over 500-700 customer calls per day.'
Business Process Outsoucing
Quess Corp
11.2021 - 01.2022
- Leveraged data-driven insights to identify bottlenecks in workflows, leading to effective resolutions and optimized outcomes.
- Developed detailed process documentation, ensuring clarity and consistency across departments.
- Conducted comprehensive process audits, identifying areas of improvement for both quality and efficiency gains.
Education
MBA - Logistics Management And Finance
Ballari Institute of Technology And Management
Ballari ,karnataka 10.2023 - 11.2025
BBA - Marketing
Nandi Institute of Management And Science
Bellary, India 07.2018 - 01.2022
High School Diploma -
Satyam International School And Pu College
Bellary, India 06.2013 - 03.2018
Skills
Customer Relationship Management
B2C experience
Time Management
Cold-calling
Excellent Communication( can communicate 04 languages
Certification
Swayam iimb certicfication
Timeline
Swayam iimb certicfication
07-2024
MBA - Logistics Management And Finance
Ballari Institute of Technology And Management
10.2023 - 11.2025
Business Development Associate
Innoviox Pvt Ltd
01.2023 - 07.2023
Business Development Associate
Byjus Think And Learn
01.2022 - 10.2022
Business Process Outsoucing
Quess Corp
11.2021 - 01.2022
BBA - Marketing
Nandi Institute of Management And Science
07.2018 - 01.2022
High School Diploma -
Satyam International School And Pu College
06.2013 - 03.2018