Liberty Dhiryan
Sale & Marketing Manager
Baghpat
Summary
Focused & Hardworking Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Sales Manager
Spark Technology Group Inc
Noida
03.2023 - Current
- Led crisis management team and provided quick turnaround solutions.Cultivated and maintained strategic alliances with key partners and vendors.
- Produced strong revenue numbers and continued promotional success with continued coaching of sales and marketing teams.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Team Manager
IndiaMART Intermesh Pvt Ltd
Noida
10.2022 - 02.2023
- Worked as Relationship Manager-Client Servicing in Tele Annual Department for All India Region.Evaluated employee performance on multiple basis and coached and trained 5-6 team members, increasing quality of work and employee motivation.
- Redefining client engagement parameters to deliver better ROI and satisfaction to the clients on online B2B Platform.Retention and nurturing of former clients through strategic customer relationship management
- Driving revenue generation through renewals and upsell for all existing customers. Analyzing the data, interpreting, and then driving it among the team members is part of daily KPI
- Training and mentoring team to provide superlative experience to all IndiaMart customers
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures.
Assistant Manager
IndiaMART InterMESH Limited
Noida
01.2022 - 09.2022
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Senior Executive Sales and Services
IndiaMART InterMESH Limited
Noida
07.2019 - 04.2022
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Sales And Marketing Representative
Godfrey Phillips India Limited
New Delhi
09.2016 - 06.2019
- Supported implementation of contests, events and other initiatives to build presence and reputation.
- Participated in skills development initiatives to promote team competence and success.
- Monitored personal sales activities to maintain compliance with internal policies and applicable government regulations.
- Collaborated with leadership to identify marketing and communication needs for team and stakeholders.
Customer Service Associate
Marks And Spencer
Noida
04.2016 - 08.2016
- Informed customers about special promotions and provided detailed information for various products.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Developed and actualized customer service initiatives to decrease wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Trainee
SMC Insurance Brokers Pvt Ltd
Noida
09.2015 - 11.2015
- Attended training courses to build understanding of processes, techniques, and industry.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Supported organizational objectives with help from existing employees.
Education
Bachelor in Vocation Education -
Tata Institute of Social Sciences, Mumbai
07.2015 - 07.2018
Advance Diploma - Sales And Marketing Education
Tata Institute of Social Sciences, Mumbai
07.2016 - 07.2017
Diploma in Sales & Marketing -
Tata Institute of Social Sciences, Mumbai
07.2015 - 07.2016
12th - Accounting And Business Management
C.B.S.E Board, Baghpat
04.2014 - 04.2015
10th -
C.B.S.E Board, Baghpat
04.2012 - 04.2013
Skills
Sales processes
Accomplishments
- Pillar of Success for FY 2021-22 (Tele-Annual Sales).
- Managed the Lockdown Warrier Title winning sales team at IndiaMART in 2020 and 2021.
Interests
Music
Reading Books
Resume Objective
Secure a position as a Team Player in a people-oriented organization where I can maximize my technical, communication skills and Problem resolving experience to achieve corporate goals in a challenging environment.
Personal Information
- Place of Birth: Delhi
- Date of Birth: 07/12/97
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Timeline
Sales Manager
Spark Technology Group Inc
03.2023 - Current
Team Manager
IndiaMART Intermesh Pvt Ltd
10.2022 - 02.2023
Assistant Manager
IndiaMART InterMESH Limited
01.2022 - 09.2022
Senior Executive Sales and Services
IndiaMART InterMESH Limited
07.2019 - 04.2022
Sales And Marketing Representative
Godfrey Phillips India Limited
09.2016 - 06.2019
Advance Diploma - Sales And Marketing Education
Tata Institute of Social Sciences, Mumbai
07.2016 - 07.2017
Customer Service Associate
Marks And Spencer
04.2016 - 08.2016
Trainee
SMC Insurance Brokers Pvt Ltd
09.2015 - 11.2015
Bachelor in Vocation Education -
Tata Institute of Social Sciences, Mumbai
07.2015 - 07.2018
Diploma in Sales & Marketing -
Tata Institute of Social Sciences, Mumbai
07.2015 - 07.2016
12th - Accounting And Business Management
C.B.S.E Board, Baghpat
04.2014 - 04.2015
10th -
C.B.S.E Board, Baghpat
04.2012 - 04.2013
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