Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Projects
Accomplishments
Timeline
Generic
LIBIN DAS P M

LIBIN DAS P M

THRISSUR

Summary

Relationship Manager with proven track record in enhancing productivity and task completion. Expertise in client relationship management, financial planning, and strategic sales techniques. Strong communication and problem-solving skills ensure high client satisfaction and successful interactions.

Overview

11
11
years of professional experience

Work History

Relationship Manager

NIVA BUPA HEALTH INSURANCE
THRISSUR
10.2023 - Current
  • Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
  • Resolved escalated customer issues efficiently and effectively within established timelines.
  • Collaborated with internal teams to develop strategies that would increase customer engagement levels.
  • Implemented strategies aimed at improving overall customer satisfaction levels.

SENIOR CLIENT RELATIONSHIP MANAGER

ADITYA BIRLA SUNLIFE INSURANCE
KOCHI
03.2023 - 10.2023
  • Managed 40 relationship managers, fostering a high-performance culture in HDFC Bank.
  • Exceeded first quarter targets within the initial month of tenure.
  • Contact: Thejas V - 8086120134.

FINANCIAL ANALYST

QUADREGAL INFOTECH
KOCHI
02.2018 - 10.2022
  • Analyzed financial audit information and made recommendations to improve efficiencies.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Contact : BIBIN V MOHAN - 9447306309

ARTICLE ASSISTANT

M/S.MURALI.P.RAMANKULATH & CO
THRISSUR
01.2015 - 01.2018
  • Company Overview: CHARTERED ACCOUNTANTS (CA FIRM)
  • Execution of statutory audits, Internal audit and tax audits, for firms and Corporate entities.
  • Handled finalization of accounts for individuals, firms and Corporate entities.
  • Prepared / reviewed statement of Profit and Loss and Balance Sheet.
  • Contact : MURALI P RAMANKULATH - Phone: 0480-2801133

Education

MBA - STRATEGIC MANAGEMENT

SURESH GYAN VIHAR UNIVERSITY

BCOM - COMPUTER APPLICATION

CALICUT UNIVERSITY

Skills

  • Interpersonal skills
  • Problem solving and critical thinking
  • Financial management
  • Conflict resolution
  • Strategic planning
  • Market research
  • Sales reporting
  • Client relationship management
  • Customer service

Languages

MALAYALAM Native or Bilingual Proficiency, HINDI Professional Working Proficiency, ENGLISH Professional Working Proficiency, TAMIL Professional Working Proficiency

Hobbies and Interests

TRAVEL, READING, WRITING, PHOTOGRAPHY, LISTENING TO PODCASTS, VOLUNTEERING

Projects

"ANALYSIS OF INVESTMENT DECISIONS" A Project Report submitted in partially fulfillment of the requirements for the award of Degree of Master of Business Administration, "CUSTOMER SATISFACTION IN SEVANA CURRY POWDER" A Project Report submitted in partially fulfillment of the requirements for the award of Degree of Bachelor of commerce

Accomplishments

  • ITT From ICAI Mar 2013
  • GMCS From ICAI 2013

Timeline

Relationship Manager

NIVA BUPA HEALTH INSURANCE
10.2023 - Current

SENIOR CLIENT RELATIONSHIP MANAGER

ADITYA BIRLA SUNLIFE INSURANCE
03.2023 - 10.2023

FINANCIAL ANALYST

QUADREGAL INFOTECH
02.2018 - 10.2022

ARTICLE ASSISTANT

M/S.MURALI.P.RAMANKULATH & CO
01.2015 - 01.2018

MBA - STRATEGIC MANAGEMENT

SURESH GYAN VIHAR UNIVERSITY

BCOM - COMPUTER APPLICATION

CALICUT UNIVERSITY
LIBIN DAS P M