Summary
Overview
Work History
Education
Skills
Accomplishments
Professional References
Timeline
Generic
Lijo PK

Lijo PK

Bengaluru

Summary

Dynamic and results-oriented regional manager with a proven track record of over 10 years in leading multi-store operations. Demonstrated expertise in driving sales growth, improving customer satisfaction, and optimizing operational efficiency. Skilled at effectively leading diverse teams, implementing strategic initiatives, and fostering a culture of excellence. Committed to delivering exceptional performance and achieving company objectives.

Overview

10
10
years of professional experience

Work History

Regional Manager

NEWME
10.2023 - 08.2024
  • Developed and executed successful business plans that resulted in improved market share and profitability within the region
  • Boosted brand growth by devising strategic network and marketing tactics
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals
  • Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations
  • Evaluated competitor strategies to identify industry trends and gather market intelligence, informing strategic decision-making processes
  • Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction
  • Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance
  • Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members
  • Optimized inventory management systems for reduced stock discrepancies, minimizing losses due to shrinkage or obsolescence
  • Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes
  • Identified above-average stores for acquisition of under-performing stores, and implemented change management and network restructuring strategies
  • Developed vendor network of contacts to drive down costs and increase revenues
  • Improved customer experience by creating custom showrooms across retail locations
  • Evaluated costs against expected market price points and set structures to achieve profit targets
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching
  • Established and maintained operational standards for 8 locations.
  • Optimized in-store merchandising and monitored inventory availability to increase sales
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs


Store Manager

Under Armour
07.2023 - 10.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
  • Managed inventory control, cash control, and store opening and closing procedures
  • Assisted with hiring, training and mentoring new staff members
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Store Manager

Jack & Jones
04.2023 - 06.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
  • Managed inventory control, cash control, and store opening and closing procedures
  • Completed point of sale opening and closing procedures
  • Improved customer satisfaction through staff training in customer service and product knowledge
  • Assisted with hiring, training and mentoring new staff members
  • Implemented business strategies, increasing revenue, and effectively targeting new markets
  • Supervised creation of exciting merchandise displays to catch attention of store customers
  • Assisted in recruiting, hiring and training of team members
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness

Fashion Assistant

PUMA
03.2014 - 03.2016
  • Optimized retail presentation standards through continuous monitoring of floor layouts, leading to enhanced in-store experience for customers
  • Attained a streamlined workflow between departments by collaborating closely with production teams during garment development stages
  • Achieved consistent growth in clientele through excellent communication skills, building rapport with each client during consultations
  • Coordinated successful fashion events, including runway shows and product launches, showcasing the latest collections

Education

BBA -

William Carey University

Skills

  • Sales and marketing strategies
  • Operational management
  • Business development and planning
  • Performance Management
  • Project Management
  • Staff Training and Development
  • Strategic Planning
  • Staff Supervision
  • Vendor Management
  • Capital expense oversight
  • Sales Development
  • Cost Reduction
  • Decision-Making
  • Staff Recruiting
  • Leadership skills

Accomplishments

  • Best Store Manager - (National - 2022)
  • Best Assistant Manager - (South & West - 2020)
  • Best Store Visual Merchandising - 2020

Professional References

  • Sumit Jasoria, CEO & Founder, NEWME, 9971400477, sj@newme.asia, Reporting Manager @NEWME
  • Noufal, Regional Manager, Under Armour, 9567744770, Reporting Manager @UNDER ARMOUR
  • Milan Pani, Area Manager, Jack & Jones, 7022565798, Reporting Manager @JACK & JONES
  • Saket, Store Manager, PUMA, 9916212008, Reporting Manager @PUMA INDIA

Timeline

Regional Manager

NEWME
10.2023 - 08.2024

Store Manager

Under Armour
07.2023 - 10.2023

Store Manager

Jack & Jones
04.2023 - 06.2023

Fashion Assistant

PUMA
03.2014 - 03.2016

BBA -

William Carey University

Similar Profiles

CREATE PROFILE
Lijo PK