Likhitha Gudipalli
Ongole
Summary
Motivated engineer trainee eager to gain practical experience and develop technical skills. Possesses a strong foundation in engineering principles and a willingness to learn. Demonstrates analytical thinking, problem-solving abilities, and a proactive approach to projects. Committed to contributing effectively to team objectives and professional growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Engineer Trainee
Cognizant
Chennai
07.2024 - Current
- Tracked service requests through a ticketing system such as Remedy or Service Now.
- Provided technical advice and support to management and other departments on maintenance-related matters.
- Provided detailed reports on service desk performance metrics.
- Created new user accounts in Active Directory with appropriate access rights.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Installed, configured and tested desktop computers, laptops and peripherals.
Education
Bachelor of technology - ECE
Rise Krishna Sai Prakasam Group Of Institutions
06.2023
Intermediate - Ongole(CBSE)
Jawahar Navodaya Vidyalaya
Ongole06.2019
Class X -
Sri Sai Concept School
06.2017
Skills
- Technical support
- Service desk management
- Hardware troubleshooting
- Documentation skills
- C
- C
- OOPS
- Basics of JAVA
- HTML
- SQL
Certification
· Python, Microsoft Up Skill Program conducted – APSCHE.
· C Language – SOLO LEARN.
Hobbies and Interests
- Drawing
- Painting
Personal Information
- Date of Birth: 02/11/01
- Gender: Female
Languages
English
First Language
Telugu
Proficient (C2)
C2
Timeline
Engineer Trainee
Cognizant
07.2024 - Current
Bachelor of technology - ECE
Rise Krishna Sai Prakasam Group Of Institutions
Intermediate - Ongole(CBSE)
Jawahar Navodaya Vidyalaya
Class X -
Sri Sai Concept School
Similar Profiles
Navya VootlaNavya Vootla
Associate at CognizantAssociate at Cognizant
Preethi RPreethi R
Programmer Analyst at CognizantProgrammer Analyst at Cognizant
MANISHA REDDY KUCHANPALLYMANISHA REDDY KUCHANPALLY
Infra Dev Specialist at CognizantInfra Dev Specialist at Cognizant
Anuj PandeAnuj Pande
Security Engineer (Penetration Tester) at CognizantSecurity Engineer (Penetration Tester) at Cognizant
Chirala AravindChirala Aravind
UI/UX Designer at Qylis Data & AIUI/UX Designer at Qylis Data & AI