Summary
Overview
Work History
Education
Skills
Projects
Certification
Timeline
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Likhitha Vadala

Likhitha Vadala

Bangalore

Summary

Product professional with 4+ years of experience in SaaS and AI-driven environments, specializing in automation, product reliability, and data-informed decision-making. Skilled in SQL, product analytics, and API integration, with a proven ability to translate complex data into intuitive user experiences and measurable improvements in KPIs such as conversion rate, bounce rate, and NPS. Known for driving collaboration across engineering, design, and strategy teams to accelerate feature delivery and implement A/B testing frameworks. Currently pursuing an Executive MBA in Product Leadership to deepen expertise in product strategy, growth, and cross-functional execution.

Overview

4
4
years of professional experience
1
1
Certification

Work History

SDET

Sanas AI
11.2024 - Current
  • Spearheaded automation initiatives that reduced manual testing by 30%, accelerating release cycles and improving product reliability.
  • Collaborated closely with Product Managers to align test coverage with roadmap priorities, identifying high-risk user flows and ensuring feature readiness for GA.
  • Led root cause analyses using production logs and user behavior patterns to surface usability gaps, resulting in key UI refinements and improved user retention.
  • Participated in product design discussions and feature grooming sessions, contributing technical feasibility insights and edge-case scenarios to shape better MVPs.
  • Monitored post-release metrics and escalated regressions that directly impacted user experience KPIs such as latency and task completion rate.

SDET

Gainsight
09.2022 - 11.2024
  • Built modular, reusable test automation frameworks using Java, Cucumber BDD, and TestNG to validate end-to-end workflows across web and mobile platforms.
  • Contributed to product quality strategy by identifying critical coverage gaps and recommending enhancements based on customer feedback and usage telemetry.
  • Coordinated with Product and UX teams to simulate real-world usage patterns, helping uncover bugs in feature rollouts related to personalization and analytics dashboards.
  • Provided data-backed inputs from test results to influence feature prioritization and release decisions, shortening time-to-market for enhancements by 20%.
  • Created dashboards to track defect trends and user pain points, supporting roadmap decisions with actionable insights.

Solutions Engineer

Gainsight
08.2021 - 09.2022
  • Conducted extensive user data analysis and reporting, informing product managers about common onboarding friction points and feature adoption barriers.
  • Worked with cross-functional teams to map customer needs into product requirements, improving alignment between technical configurations and product behavior.
  • Created reusable onboarding templates and journey orchestrations in Gainsight's tools, which were later productized as part of the customer success feature toolkit.
  • Delivered technical documentation and feedback loops to product and engineering teams, leading to the refinement of customer instance setup workflows.
  • Played a key role in post-sales product feedback collection, enabling continuous improvement of core product modules and enhanced NPS for onboarding.

Education

Bachelor of Engineering - Electronics And Communications Engineering

Andhra University College of Engineering For Women
Visakhapatnam, India
03-2021

Executive Master of Business Administration - Product

Institute of Product Leadership
Bengaluru

Skills

  • Product Management & Strategy:
    MVP Definition, Feature Scoping, Roadmap Contribution, Backlog Grooming, GTM Strategy
  • User Experience & Design:
    Wireframing, User Journey Mapping, Figma
  • Data & Analytics:
    SQL, Funnel Analysis, A/B Testing, Mixpanel, Amplitude, Google Analytics
  • Technical & QA Automation:
    Selenium, Cucumber BDD, Java, Python, REST APIs, Postman, MongoDB, MySQL
  • Tools & Methodologies:
    JIRA, Confluence, Trello, Git, Agile, Scrum, CI/CD

Projects

YUVA 360

  • Conceptualized and developed a mobile-first wellness product targeting teenagers’ mental health needs.
  • Conducted 20+ customer discovery interviews with teens, parents, and counselors to define user personas, pain points, and feature priorities.
  • Created user journey maps and low-fidelity wireframes to validate assumptions around engagement triggers and daily mood tracking.
  • Developed Go-to-Market (GTM) strategy with positioning focused on trust, anonymity, and gamified mental wellness check-ins.
  • Collaborated with marketing and growth teams on pilot campaign messaging and early acquisition channels (e.g., school workshops & Instagram).
  • Presented MVP pitch deck and adoption roadmap to a review panel of product leaders; received top rating for product-market fit clarity.

Certification

  • Gainsight NXT Associate Administrator Certificate (Level 1) – Jun 2021
  • Gainsight Journey Orchestrator & Surveys Certificate (Level 2) – Jun 2022
  • Agile Product Management Fundamentals
  • SQL for Product Managers, Intro to Product Analytics (Amplitude / Mixpanel)

Timeline

SDET

Sanas AI
11.2024 - Current

SDET

Gainsight
09.2022 - 11.2024

Solutions Engineer

Gainsight
08.2021 - 09.2022

Bachelor of Engineering - Electronics And Communications Engineering

Andhra University College of Engineering For Women

Executive Master of Business Administration - Product

Institute of Product Leadership

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Likhitha Vadala