Lily Khanam
Bengaluru
Summary
Accomplished Delivery Manager with a proven track record at Infoweave Analytics Pvt. Ltd., excelling in cross-functional collaboration and project management. Expert in driving stakeholder communications and vendor management, leading to significant process optimizations and enhanced brand performance. Skilled in mentoring teams and fostering a results-driven environment, ensuring project success and operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Delivery Manager
Infoweave Analytics Pvt. Ltd.
Bengaluru
10.2019 - Current
- Manage the delivery of multiple cross-functional projects: Oversee end-to-end project planning, execution, and delivery, while ensuring alignment with organizational goals and client requirements.
- Facilitate seamless collaboration across teams: Act as a key liaison between Product Management, Data Science, and Data Engineering teams to ensure timely execution of project deliverables, and effective resolution of dependencies.
- Maintain clear communication with stakeholders: Provide regular project updates to sales teams and other stakeholders, ensuring transparency on progress, risks, and milestones.
- Strategize and implement cost-tracking mechanisms: Develop comprehensive roadmaps, processes, and frameworks to monitor project costs, optimize resource allocation, and ensure budget adherence.
- Lead and mentor a team of data engineers: Foster a results-driven environment by providing actionable feedback, setting clear goals, and developing strategies to ensure successful project outcomes.
Quality Assurance Manager
Infoweave Analytics Pvt. Ltd.
Bengaluru
01.2016 - 04.2018
- Project Management: Handling diverse projects, including Pricing Intelligence, Brand Analytics, Assortment Intelligence, and Counterfeit Detection.
- Stakeholder and Customer Collaboration: Coordinating with internal teams and clients to analyze requirements and ensure quality service delivery.
- Team and Vendor Oversight: Leading a 40-member QA team and managing over 5 outsourced QA partners/vendors, including operations, recruitment, negotiations, and documentation.
- Process Optimization: Driving process improvements, generating reports, and providing accurate data for informed decision-making.
Quality Analyst
Flipkart Internet Pvt. Ltd
Bengaluru
10.2012 - 12.2015
- Led and managed a diverse team of 30+ professionals, ensuring optimal performance through regular appraisals and performance tracking.
- Built strong stakeholder relationships to enhance collaboration and deliver business excellence through regular engagements.
- Implemented process improvements, resource planning, and manpower optimization to achieve operational efficiency.
- Maintained team morale, reduced attrition, and provided timely, accurate MIS reports for informed decision-making.
Education
MBA - Finance
Jain College
Bengaluru01-2015
BBM - Finance
Bangalore University
Bengaluru04-2012
Skills
- Cross-functional collaboration
- Project management
- Stakeholder communications
- Cross-functional coordination
- Vendor management
- Brand Performance analysis
Accomplishments
- Team Award - JAS 2020
- Value Champion Award OND'21
- Team Award - OND 2021
- Team Award - JAS 2021
- Key Contributor Award AMJ'23
Certification
- Certification on creating dashboards using Power BI
Languages
Hindi
First Language
Bengali
Advanced (C1)
C1
Assamese
Proficient (C2)
C2
Timeline
Delivery Manager
Infoweave Analytics Pvt. Ltd.
10.2019 - Current
Quality Assurance Manager
Infoweave Analytics Pvt. Ltd.
01.2016 - 04.2018
Quality Analyst
Flipkart Internet Pvt. Ltd
10.2012 - 12.2015
MBA - Finance
Jain College
BBM - Finance
Bangalore University
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