LILYTAKHYA NIKHIL MAHAPATRO
Employee Engagement Manager
Bhubaneswar
Summary
Dynamic professional with extensive experience designing and implementing programs that enhance employee morale and drive productivity. Expertise in leveraging innovative strategies to cultivate a positive work culture and elevate engagement levels across teams. Proven ability to manage feedback systems effectively while fostering a collaborative environment that encourages open communication and teamwork. Committed to creating impactful initiatives that align with organizational goals and promote overall employee satisfaction.
Overview
9
9
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Employee Engagement Manager
Tata Consultancy Services
03.2022 - Current
- Supported employee engagement initiatives impacting 350–400 employees across onboarding, early tenure, and business units.
- Coordinated 20+ engagement activities annually, including onboarding connects, team events, and recognition programs, increasing participation by 25%.
- Assisted in the execution and analysis of pulse surveys and employee feedback, contributing to a 10–15% improvement in engagement indicators.
- Acted as the HR point of contact for over 100 employee interactions per month, resolving queries and grievances within defined SLA timelines.
- Collaborated with 10 or more business stakeholders to align people practices with organizational goals and engagement priorities.
- Maintained 100% compliance in HR documentation, audit readiness, and policy adherence.
- Prepared Excel-based HR and engagement reports tracking attrition, early tenure feedback, and engagement trends.
- Launched ongoing feedback mechanisms to keep employees informed about company updates, changes in policies, or other relevant information impacting their roles.
- Promoted a positive work culture by organizing team-building activities and events throughout the year.
- Established recognition programs that rewarded outstanding contributions, fostering a sense of pride among staff members.
- Processed new hires, transfers, and separations.
- Promoted harmonious working climate to boost morale and productivity.
- Leveraged team exercises, group discussions, and videos to instruct participants.
- Administered employee benefits programs and assisted with open enrollment.
Associate Consultant (HR)
Careernet Technologies
04.2021 - 08.2021
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Studied job descriptions and qualifications to determine applicant requirements.
- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
- Operated and maintained applicant tracking and candidate management systems.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
Mainframe Developer
Capgemini India Pvt. Ltd.
11.2016 - 06.2018
- Monitored code and overall application to drive seamless performance.
- Designed and developed robust COBOL programs, resulting in improved operational productivity.
- Developed and executed complex system test plans to support quality.
- Performed lead analyst role to complete technical systems design for new and enhanced systems.
- Troubleshot business logic and performance issues in existing mainframe applications.
- Ensured data integrity through the implementation of rigorous testing procedures and validation techniques.
- Provided expert technical guidance for junior developers, fostering a collaborative learning environment.
- Evaluated and implemented enhancement design solutions to improve cost, quality and performance of software applications.
- Improved application scalability by refactoring existing codebase and optimizing resource utilization.
- Streamlined processes for improved performance with thorough code reviews and debugging efforts.
Education
MBA - HRM
KIIT School of Management
Bhubaneswar01-2020
Bachelor of Technology - Civil
Institute of Technical Education & Research, SOA University
Bhubaneswar01-2016
Skills
Employee relations
Accomplishments
- Played a key role in culture‑building initiatives aligned with organizational values, improving employee connect and belonging.
- Supported DEI‑focused engagement initiatives, ensuring inclusive participation across diverse employee groups.
- Reinforced respectful workplace behaviors through values‑based engagement and communication drives. Rewards & Recognition
- Assisted in execution of monthly and quarterly recognition programs, positively impacting 50+ employees annually.
- Improved visibility and timely execution of recognition initiatives, strengthening motivation and performance alignment. Employee Relations & HR Operations
- Acted as first‑level HR contact, resolving 90%+ employee queries and concerns within SLA timelines.
- Maintained 100% compliance in HR documentation, audits, and policy adherence.
- Supported HR operations for large workforce environments, ensuring process efficiency and governance compliance. Wellness & CSR Engagement
- Coordinated wellness and well‑being initiatives that improved employee participation and awareness.
- Supported CSR‑linked engagement activities, encouraging employee involvement in community initiatives.
Culture, Values & Inclusion
EXTRACURRICULAR ACTIVITIES
Founder and President of Alumni Club of KIIT School of Management Active member of HR Club, KIIT School of Management Backed 2nd position in Chess in University level during PG Founder and President of Alumni Club of KIIT School of Management Active member of HR Club, KIIT School of Management Backed 2nd position in Chess in University level during PG
Certification
Human resource business partner 2.0 from AIHR
INTERNSHIP
- Intern at Mahanadi Coalfield Limited, Subsidiary of Coal India Ltd., May'19 – Jun'19
- Project Title: Employee Welfare Policy Of MCL
- Learned about the benefits & facilities given to the employees to work in a better environment. Implemented policies to enhance employee productivity; developed & implemented proper working environment and other facilities as per approval provided by employer for employees
Timeline
Human resource business partner 2.0 from AIHR
03-2026
Talent acquisition specialist from AIHR
03-2026
Employee Engagement Manager
Tata Consultancy Services
03.2022 - Current
Associate Consultant (HR)
Careernet Technologies
04.2021 - 08.2021
Mainframe Developer
Capgemini India Pvt. Ltd.
11.2016 - 06.2018
MBA - HRM
KIIT School of Management
Bachelor of Technology - Civil
Institute of Technical Education & Research, SOA University