Lingaraj Bahali
Bhadrak
Summary
More than 4 +years in experience in hospitality industry & 3 +years in IT Support services which includes Desktop , Network & Windows Server Administration .
Overview
5
5
years of professional experience
Work History
RE
Deepija Telecom Pv.
12.2023 - Current
- Company Overview: Client is Reserve bank of India, Bhubaneswar
- providing technical support for computer systems, hardware, software, and networks.
- Install and configure hardware, software, networks, and applications.
- Monitor and maintain systems and networks.
- Respond to technical support calls from clients or staff.
- Communicate how to resolve issues.
- Troubleshoot system and network problems.
- Diagnose and solve hardware or software faults.
IT Support Engineer
MMEPL
08.2020 - 09.2023
- Providing L1 Desktop and Network support to End Users
- Installation of new Assets deliver to the clients as per their requirement
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks
- Proactively manage and maintain Adds and Domain Services
- Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance
- Maintain inventory and asset configuration documentation
- Escalated emergency technical issues beyond knowledge to maintain optimum up-time
Education
BDTHS -
01.2016
HSC - undefined
01.2013
MATRIC -
01.2011
Skills
- Asset management
- Error Analysis
- Active Directory Server Management
- Network Management
- Basic Firewall Management
- Resource Planning
- VoIP systems
- Routing & switching
- Patch management
- Process Improvement & Optimization
- End User Support
- Desktop & Printer Support
- Network Configuration
- Routing
- L2 Switching
- L3 Switching
- Active Directory Domain
- Operating systems
- Osi Model
- Server management
- Hardware Troubleshooting
- Help desk support
- Microsoft 365 Administrative support
Languages
Odia
Hindi
English
Summary
4+ years, 3+ years, Asset management, Error Analysis, Active Directory Server Management, Network Management, Basic Firewall Management, Resource Planning, Routing & switching, Process Improvement & Optimization
Personal Information
Date of Birth: 06/10/95
Roles And Responsibilities
- Providing L1 Desktop and Network support to End Users.
- Installation of new Assets delivered to the clients as per their requirement.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Proactively manage and maintain Adds and Domain Services.
- Provide after-hours support for Infrastructure related emergencies as well as occasional weekend maintenance.
- Maintain inventory and asset configuration documentation.
- Escalated emergency technical issues beyond knowledge to maintain optimum uptime.
Timeline
RE
Deepija Telecom Pv.
12.2023 - Current
IT Support Engineer
MMEPL
08.2020 - 09.2023
HSC - undefined
BDTHS -
MATRIC -
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