Learning new technologies
Linga Swamy Kanchugantla
Associate Center Manager
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
8
8
years of professional experience
1
1
Language
Work History
ASSOCIATE CENTER MANAGER
CUREFIT HEALTHCARE PRIVATE
Hyderabad
01.2022 - Current
- My primary responsibilities are inventory management, customer troubleshooting, customer experience and people management
- To Ensure timely opening and closing of the centre
- To ensure Inventory Essentials, supplies and equipments
- Ensuring punctuality of trainers, staff and handle issues with respect to attendance
- Ensure to do audits of the centre and facility including all equipments, supplies and essentials
- Handle issues that leads to customer experience
- Customer interactions and taking feedback from the members.
- Learned and adapted quickly to new technology and software applications.
Operations Executive
Delhivery Private limited
Hyderabad
08.2020 - 07.2021
- Used to manage and coordinate all B2B, B2C and white Goods pickup without escalations and delivery success with 95% PDD.
- Co-ordinate with all team members, Ground coordinators and ad hoc manpower to meet our daily requirements
- EOD on-time, COD Management, POD (Proof of Delivery) – Clean and unclean
- Successfully coordinated Delivery Route Optimization & delivered maximum number shipments
- Handling escalations regarding the deliveries and pickup and clearing them
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
E-CONTENT ANALYST
NISC EXPORT SERVICES PRIVATE LTD
Hyderabad
12.2015 - 02.2019
- As an E-content Analyst I was responsible for establishing quality data feeds by building strong relationships with external data partners (e.g Publishers) and ensuring all necessary collections are represented in the Knowledge Base
- Maintain the quality of an extensive database of electronic resources used to power many of EBSCO's access and discovery products
- Conduct regular analysis of publisher supplied data and content feeds to ensure quality and accuracy of the metadata and communicate the correct requirements to content providers as necessary
- Participate and contribute in team wide initiatives related to the quality of the GKB as needed
- To assist the customers with any troubles or inquiries that they might have regarding their orders.
Education
B.Tech - Electronics And Communication Engineering
Hasvitha Institute of Engineering And Technology
Keesara 07.2011 - 05.2015
Intermediate Math's , Physics , Chemistry
Sri Chaitanya Junior College
Hyderabad 06.2009 - 05.2011
S.S.C -
Sri Vidya Bharati Model High School
Hyderabad 06.2008 - 04.2009
Skills
Inventory control
5S Implementations
Data Analysis
MS Office, MS word, MS Excel, Outlook, Teams
Interests
Reading Tech articles, blogs and vlogs
Listening to music, travelling, Fitness
For me listening to music makes me relax and boosts me and I like to travel when I want to take a break.
I am a fitness enthusiast, to stay fit and Healthy.
Timeline
ASSOCIATE CENTER MANAGER
CUREFIT HEALTHCARE PRIVATE
01.2022 - Current
Operations Executive
Delhivery Private limited
08.2020 - 07.2021
E-CONTENT ANALYST
NISC EXPORT SERVICES PRIVATE LTD
12.2015 - 02.2019
B.Tech - Electronics And Communication Engineering
Hasvitha Institute of Engineering And Technology
07.2011 - 05.2015
Intermediate Math's , Physics , Chemistry
Sri Chaitanya Junior College
06.2009 - 05.2011
S.S.C -
Sri Vidya Bharati Model High School
06.2008 - 04.2009