Learning new technologies
Linga Swamy Kanchugantla
Associate Center Manager
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
8
8
years of professional experience
1
1
Language
Work History
ASSOCIATE CENTER MANAGER
CUREFIT HEALTHCARE PRIVATE
Hyderabad
01.2022 - Current
- My primary responsibilities are inventory management, customer troubleshooting, customer experience and people management
- To Ensure timely opening and closing of the centre
- To ensure Inventory Essentials, supplies and equipments
- Ensuring punctuality of trainers, staff and handle issues with respect to attendance
- Ensure to do audits of the centre and facility including all equipments, supplies and essentials
- Handle issues that leads to customer experience
- Customer interactions and taking feedback from the members.
- Learned and adapted quickly to new technology and software applications.
Operations Executive
Delhivery Private limited
Hyderabad
08.2020 - 07.2021
- Used to manage and coordinate all B2B, B2C and white Goods pickup without escalations and delivery success with 95% PDD.
- Co-ordinate with all team members, Ground coordinators and ad hoc manpower to meet our daily requirements
- EOD on-time, COD Management, POD (Proof of Delivery) – Clean and unclean
- Successfully coordinated Delivery Route Optimization & delivered maximum number shipments
- Handling escalations regarding the deliveries and pickup and clearing them
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
E-CONTENT ANALYST
NISC EXPORT SERVICES PRIVATE LTD
Hyderabad
12.2015 - 02.2019
- As an E-content Analyst I was responsible for establishing quality data feeds by building strong relationships with external data partners (e.g Publishers) and ensuring all necessary collections are represented in the Knowledge Base
- Maintain the quality of an extensive database of electronic resources used to power many of EBSCO's access and discovery products
- Conduct regular analysis of publisher supplied data and content feeds to ensure quality and accuracy of the metadata and communicate the correct requirements to content providers as necessary
- Participate and contribute in team wide initiatives related to the quality of the GKB as needed
- To assist the customers with any troubles or inquiries that they might have regarding their orders.
Education
B.Tech - Electronics And Communication Engineering
Hasvitha Institute of Engineering And Technology
Keesara 07.2011 - 2015.05
Intermediate Math's , Physics , Chemistry
Sri Chaitanya Junior College
Hyderabad 06.2009 - 2011.05
S.S.C -
Sri Vidya Bharati Model High School
Hyderabad 06.2008 - 2009.04
Skills
Inventory control
Interests
Reading Tech articles, blogs and vlogs
Listening to music, travelling, Fitness
For me listening to music makes me relax and boosts me and I like to travel when I want to take a break.
I am a fitness enthusiast, to stay fit and Healthy.
Timeline
ASSOCIATE CENTER MANAGER
CUREFIT HEALTHCARE PRIVATE
01.2022 - Current
Operations Executive
Delhivery Private limited
08.2020 - 07.2021
E-CONTENT ANALYST
NISC EXPORT SERVICES PRIVATE LTD
12.2015 - 02.2019
B.Tech - Electronics And Communication Engineering
Hasvitha Institute of Engineering And Technology
07.2011 - 2015.05
Intermediate Math's , Physics , Chemistry
Sri Chaitanya Junior College
06.2009 - 2011.05
S.S.C -
Sri Vidya Bharati Model High School
06.2008 - 2009.04