LINO JOHN
Bengaluru
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with a proven commitment to employee training. Hardworking team player bringing the necessary experience and knowledge to tackle any operational demand. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
3
3
Certification
Work History
Senior Team Lead - Medical Coding
Vee Healthtek
09.2017 - Current
- Participated in cross-functional initiatives aimed at improving organizational efficiency, leveraging medical coding expertise to inform broader decision-making processes where appropriate.
- Mentored new hires in medical coding processes, resulting in a more cohesive and effective team dynamic.
- Streamlined the coding process for increased efficiency by incorporating automation tools and software.
- Reduced claim denials through meticulous attention to detail and adherence to established regulatory compliance standards.
- Conducted regular audits of coded data, ensuring consistency within the department''s output while minimizing potential errors or oversights.
- Promoted a positive workplace culture by actively addressing employee concerns, encouraging open dialogue among colleagues regarding challenges faced within their roles at the organization.
- Championed the implementation of new medical coding software solutions, leading training sessions and providing ongoing support to ensure seamless integration within existing workflows.
- Improved medical coding accuracy by implementing thorough quality assurance checks and providing team members with constructive feedback.
- Enhanced team productivity by developing efficient workflows that reduced redundancies and maximized resources available.
- Maintained up-to-date knowledge of evolving medical coding regulations, disseminating relevant information to the team as necessary.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in inpatient medical records.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Trained and mentored junior coders to support growth and development amd apply high-quality coding practices.
Quality Analyst
SysInformation Healthcare India Pvt. Ltd
12.2015 - 09.2017
- Developed and maintained quality assurance procedure documentation.
- Monitored KPIs to proactively address bottlenecks and quality issues.
- Ensured compliance with regulatory requirements by meticulously reviewing documentation and maintaining accurate records.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner, demonstrating commitment to exceptional service.
- Strengthened internal communication channels through regular meetings with stakeholders across departments, facilitating seamless information exchange related to quality assurance efforts.
Quality Control Analyst - Coding
Omega Healthcare Management Services Private
01.2014 - 11.2015
- Improved overall production efficiency by identifying and resolving quality control issues.
- Analyzed quality and performance data to support operational decision-making.
- Developed and maintained quality assurance procedure documentation.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Monitored KPIs to proactively address bottlenecks and quality issues.
Medical Coder
Vee Technologies
01.2013 - 01.2014
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Maintained a high level of productivity while consistently meeting deadlines for claim submissions.
- Enhanced team efficiency with regular training sessions on new coding updates and best practices.
Clinical Instructor
Ashirvad Hospital
06.2011 - 07.2012
- Supervised students when administering medications to maintain patient safety.
- Fostered a culture of safety within the learning environment by emphasizing proper use of equipment, infection control measures, and patient privacy guidelines.
- Provided immediate and constructive feedback to students individually and as group.
- Supervised students during clinical rotations, providing immediate feedback on their performance and suggesting areas for improvement when necessary.
- Provided nursing skill demonstrations for medication administration, dressing changes and clinical logs.
- Enhanced patient care by providing clinical instruction for nursing students in various healthcare settings.
- Provided educational lectures and facilitated discussions on weekly basis.
Nursing Tutor Cum Clinical Instructor
Ashirvad Hospital
06.2007 - 05.2009
- Prepared students for successful completion of licensure exams by reviewing key content areas and test-taking strategies thoroughly.
- Organized and led skill-building workshops, focusing on topics like medication administration, wound care, and patient assessment techniques.
- Promoted critical thinking and problem-solving skills through interactive discussions and group activities during tutoring sessions.
- Enhanced student understanding of nursing concepts by incorporating real-life scenarios and case studies in tutoring sessions.
- Developed methods to motivate and engage students in learning.
- Monitored student progress and provided feedback and support.
Education
MSc Nursing - Medical Surgical Nursing
Canara College Of Nursing
Kundapur05.2011
BSc Nursing - Nursing
Rajeev College of Nursing
Hassan05.2007
Higher Secondary - Science + Maths
St Joseph Higher Secondary School, Kodenchery
Kodenchery03.2002
SSLC -
St. George's High School, Velamcode
Velamcode03.2000
Skills
- People Management
- Client Management
- Coaching and Mentoring
- Teamwork and Collaboration
- Problem-Solving
- Team motivation
- Work Planning and Prioritization
- Daily workflow improvement
- Client Service
- Leading Team Meetings
- Quality Improvement
- Team Supervision
- Staff Training
- Client Support
- Mentoring
- Giving Constructive Feedback
- Performance Improvement
- Staff education and training
Certification
Certified Inpatient Coder from AAPC
Certified Outpatient Coder from AAPC
Transition to ICD-10 AM, ACHI & ACS from HIMAA
Football
I like to watch football matches
Languages
English
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Kannada
Intermediate (B1)
Timeline
Senior Team Lead - Medical Coding
Vee Healthtek
09.2017 - Current
Quality Analyst
SysInformation Healthcare India Pvt. Ltd
12.2015 - 09.2017
Quality Control Analyst - Coding
Omega Healthcare Management Services Private
01.2014 - 11.2015
Medical Coder
Vee Technologies
01.2013 - 01.2014
Clinical Instructor
Ashirvad Hospital
06.2011 - 07.2012
Nursing Tutor Cum Clinical Instructor
Ashirvad Hospital
06.2007 - 05.2009
MSc Nursing - Medical Surgical Nursing
Canara College Of Nursing
BSc Nursing - Nursing
Rajeev College of Nursing
Higher Secondary - Science + Maths
St Joseph Higher Secondary School, Kodenchery
SSLC -
St. George's High School, Velamcode
Certified Inpatient Coder from AAPC
Certified Outpatient Coder from AAPC
Transition to ICD-10 AM, ACHI & ACS from HIMAA
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