Linu George
Thrissur
Summary
Insightful Product Specialist committed to delivering exceptional customer service and helping customers select best choices. Consistently remains in compliance with company guidelines. Reliable, punctual and works cooperatively as part of team.
Overview
6
6
years of professional experience
Work History
Product Specialist
Thomsun Infocare
Kochi
07.2024 - Current
- Learned about product's technical specifications and accurately explained specifications to customers and work team.
- Provided customer service support to answer inquiries about product features, pricing, and availability.
- Utilized CRM systems to track customer interactions and feedback for continuous improvement.
- Developed and maintained product documentation, including manuals and specification sheets.
- Instructed customers in product operations and customizations.
Dotnet Developer
HNR BLOCK
TRIVANDRUM
10.2020 - 02.2023
- Developed .NET applications using C#, ASP.NET, HTML, and JavaScript.
- Created database objects such as tables, views, stored procedures and functions in SQL Server
- Collaborated with business analysts for understanding requirements of different projects and implemented them accordingly.
Dotnet Developer
UST GLOBAL
TRIVANDRUM
06.2018 - 06.2020
- Developed .NET applications using C#, ASP.NET
- Developed documentation throughout software development lifecycle.
Education
B.tech - Electronics Technology
SCMS SCHOOL OF ENGINEERING AND TECHNOLOGY
ERNAKULAM04-2018
High School Diploma -
Viswjyothi CMI Public School
Ernakulam01-2014
Skills
- Product Demonstrations
- Requirements Gathering
- Product Training
- Product Lifecycle Management
- Product Documentation
- Customer Engagement
- Demo abilities
- Database Management
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Malayalam
Upper Intermediate (B2)
B2
Timeline
Product Specialist
Thomsun Infocare
07.2024 - Current
Dotnet Developer
HNR BLOCK
10.2020 - 02.2023
Dotnet Developer
UST GLOBAL
06.2018 - 06.2020
B.tech - Electronics Technology
SCMS SCHOOL OF ENGINEERING AND TECHNOLOGY
High School Diploma -
Viswjyothi CMI Public School
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