Lisha Jaiswal
Delhi,DL
Work History
Customer Service Executive
Telus International
Noida, Delhi
10.2024 - 01.2025
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Promptly responded to inquiries and requests from prospective customers.
Skills
- Complaint handling
- Returns processing
- Online chat and email
- Team collaboration
- Customer queries
- Issue escalation
- Shipment tracking
Education
Graduation - B.com
2023.08 - Current
Languages
English
Native language
English
Beginner
A1
Hindi
Beginner
A1
Hobbies
Travelling and Dance
Timeline
Customer Service Executive - Telus International
10.2024 - 01.2025
Delhi University SOL - Graduation , B.com
2023.08 - Current