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Associate Principal Engineer

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 Diverse background spanning legal, accounting, telecom, and tech industries. Unique perspective and proficiency in technical support, customer service, and executive administrative services. Expertise in Quickbooks, Excel, Intuit, and various CRM software programs. Average typing speed of 80 wpm with exceptional attention to detail. Ability to multitask efficiently while maintaining accuracy. Committed to meeting goals and deadlines while delivering high-quality results. Seeking opportunities with a company that shares professional core values and offers potential for long-term growth. 

Main objective is to obtain fulltime Employment within the Edmonton area in an IT Technology Analyst II (Desktop Support Analyst) role and to grow within your IT department. I have over 25 year's experience as a Desktop Support Analyst LVL2. Proven skills in ticket system management, documentation checks and guest check-in. Familiar with regulatory requirements, fee structures, and basic rules. Offering 25 years of related experience.
Personable and positive with knack for making customers feel welcome and supported. Familiar with ticketing systems and cash handling, as well as customer service. Committed to providing seamless experience that enhances customer satisfaction. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Results-driven AI Data Analyst and Ad Rater with proven experience evaluating ads, apps, and search results to support large-scale machine learning systems. Strong expertise in content quality, relevance judgment, and policy compliance, consistently delivering accurate ratings under strict guidelines. Experienced in remote, metrics-driven environments with excellent written communication skills. Seeking AI data labeling, content moderation, or gaming support roles where attention to detail and quality assurance are critical.
Experienced in producing compelling content that resonates with target audiences. Utilizes analytical skills to craft well-researched and engaging material. Knowledge of effective communication techniques to support team objectives and drive results.

Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Developed skills in fast-paced sales environment, focusing on customer relationship management and persuasive communication. Excels in understanding customer needs and delivering tailored solutions. Seeking to transition into new field, leveraging strong interpersonal and problem-solving abilities to achieve impactful results.

Detail-oriented Accounts Payable professional with over 5 years of experience in end-to-end invoice processing, vendor management, and payment operations. Expertise in 3-way matching (PO, Invoice, GRN), SAP/ERP systems, vendor reconciliations, and month-end close activities ensures accurate and timely payments while maintaining compliance with internal controls and SLAs. Proven ability to manage high-volume transactions, provide audit support, and implement process improvements that enhance efficiency and reduce turnaround time. Strong knowledge of AP controls, SOX compliance, and advanced MS Excel skills underscores a commitment to accuracy and continuous improvement.

Financial Planning Product Consultant with 7.5 years of experience in Customer Success and SaaS Product Support. Skilled in managing escalations, retaining high-risk clients, and translating complex requirements into clear product improvements. Strong in troubleshooting, JIRA documentation, and collaborating with product teams for timely issue resolution. Experienced in creating knowledge-base content and contributing to automation initiatives to improve customer satisfaction and operational efficiency.

Results-driven DTM Analyst at Axis Bank with 1yr5months experience enhancing operations for organizations through information systems solutions.

Skilled in data analysis and risk assessment. Enhanced team collaboration through effective communication and developed training materials that improved onboarding efficiency. Streamlined data processes, increasing accuracy and speed, while fostering a culture of continuous improvement and teamwork. Proficient in MS Excel and analytical problem-solving.

Discerning professional with many years of hands-on experience in financial management and program leadership. Familiar with regulatory requirements and optimal approaches for keeping systems current and compliant. Forward-thinking leader responsive to changing demands.

Enthusiastic Customer Service Representative eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of strategies to maintain a good relationship with every client and I have received training working in restaurants in the service industry mainly in Restaurants in Canada part-time. Motivated to learn, grow and excel in Customer Service Industry.

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.


Lisha Jaiswal

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Customer Service Executive

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Graduation - B.com

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