Travelling, Bike Riding, Movies
LOGESHWARAN M
Senior Telephone Analyst
Coimbatore
Summary
Seeking a challenging and progressive career in relevant industry that would utilize my current expertise and provide opportunities to enhance my skill sets.
Having 5 months of Experience as Senior Telephone Analyst and successfully handled projects like TI and MCH.
More than 12 years of experience in SDH transmission and maintenance of various NLDS and ILDS carriers. Experience in the maintenance of various telecom devices of different vendors like SDH, DWDM, OTN, Ciena 100G & Ciena EPT technologies. Experience in handling all type of Ethernet link for various service providers. Bandwidth delivery providing error free links of E1, E3, DS3, STM 1, and STM 4, STM 16STM 64,10G,100G to our valuable internal & external customers.
Overview
16
16
years of professional experience
1
1
Certification
4
4
Languages
Work History
Senior Telephone Analyst
Information Evolution India Pvt Ltd
08.2023 - Current
- Working as a senior Telephone Analyst in projects like True Influence (TI) and MCH(Male Clearing House)
- Calling US and Canada customers and verifying their company names, job titles, phone numbers,email address and their physical addresses.
- Calling Schools in US and verifying the information such as school types,confirming physical address and mail address and verifying Head of school, principal etc.
NOC –Senior Engineer
Bharti Airtel Services Limited
03.2008 - 08.2020
- Worked as a SDH Transmission Engineer in the optical domain involves checking Traffic feasibility, Network Planning, Implementation of Network and testing to the customer in the Network Management System (NMS)
- Bandwidth delivery providing links of E1, E3, DS3, STM 1, STM 4, STM 16, STM64, 10G, 100G level to the customer in multi vendors such as ECI SDH, NPT, Alcatel 100G, Huawei, Ciena 100G and EPT
- On – Line Testing: Circuits to be tested online with the customer by providing checking alarms in media, soft and hard loop & break, ping test and the customer will check up the circuits with testing equipment
- Delivering Ethernet Circuits: Provisioning and Troubleshooting Fast Ethernet and Gigabit Ethernet on both Layer 1 and Layer 2, point to point, point to multipoint, multi vlans and tested Ethernet circuits such as SDH to NPT POIs and in Alcatel 100G, Huawei, Ciena ODUs respectively
- Performance Testing: Tracking end to end performance report upon customer requirement
- Inventory Management System: Involves updation of entire customer and network details in the database Metasolv
- Trouble Ticket Management System Troubleshooting customer links and closing TTs using HP OpenView and Oracle E-CRM
- Testing Equipment proficiency: Handling various testing meters like BERT, SDH analyzer and Ethernet testers like JDSU & EXFO
- Network Management System (NMS) Exposure: Ciena 100G and EPT Successfully tested Ciena 100G and Ciena EPT(3930,5160,8700) circuits by checking the circuit configurations, MAC, loop test and ping test for making the link through end to end
- Huawei 1OOG Tested Huawei circuits online with customer by trouble shooting the circuits end to end, alarms and checked circuit configurations to make the link through
- ECI SDH and NPT: Tested and provisioned circuits in ECI SDH on different types of cards such as DIOM, MCS, DMGE and CES and by checking LAG, MCLAG, tunnel state configurations, ping testing and POI configurations in SDH and NPT NORTEL preside: Provisioning and Testing using the NMS (Network Management System) called PRESIDE provided by NORTEL
- PRESIDE is a tool was written using UNIX
- This UNIX Application is brought to GUI format using software called Exceed
- The testing of Nortel equipment includes TN-1X, TN-1C, TN-4X, TN-16X
- Alcatel and Tellabs (DXC): Provisioned and tested circuits in Tellabs and in Alcatel vendor in different levels such as E1, DS3, STM1, STM4, STM64 and 100G
- METASOLV EXPOSURE Provisioning all higher as well as lower circuits in terms of E1, E3, DS3, STM-1, STM-4, STM-16 in Metasolv Application Addition of Network elements for different vendors such as Nortel, Alcatel, Tellabs, ECI-Telecom in Metasolv Inventory
- Addition of Customer Handover VGC-Links for ETHERNET Circuits Addition of Electrical as well as optical cards for Network elements as per Network Management System in Metasolv Inventory
- Validating Customer Handover Port details in Reports.
Education
B.E(Electrical&Electronics Engineering) -
Anna University, Chennai
Skills
Effective Communication Skills
Trainings Attended
- Training on SDH Equipments from ECI Telecom.
- Training on Huawei OTN Technologies
- Training on Ciena 100G and Ciena EPT technology
- Underwent training on Alcatel 100G networks.
Technical Skills
SDH, NPT, Alcatel 100G, Huwaei & Ciena EPT, Telecom, MSP, SNCP, DNI, DRI, Automatic Protection Switching, Ring Protection., Win 9x/2000/XP, C, Metasolv (M6)
Personal Information
- Gender: Male
- Nationality: Indian
- Marital Status: Married
References
References will be provided upon request.
Certification
PSM1 Certified
Interests
Timeline
Senior Telephone Analyst
Information Evolution India Pvt Ltd
08.2023 - Current
PSM1 Certified
10-2022
NOC –Senior Engineer
Bharti Airtel Services Limited
03.2008 - 08.2020
B.E(Electrical&Electronics Engineering) -
Anna University, Chennai
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